Summary
Overview
Work History
Education
Skills
I am bilingual in english and spanish
Languages
Timeline
Generic

Johanna Cabrera

Garland,Texas

Summary

Talented Intake Specialist offering 3 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Intake Coordinator

MEDICOR HOMECARE
03.2021 - Current
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Coordinated interdisciplinary communication for smoother transitions between care providers.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
  • Read all clinicals and add ICD10 AND ICD 9 to patient history.
  • Follow all medicare guidelines

Back up Scan

Sprouts Farmers Market Inc.
06.2019 - 01.2020
  • Supported loss prevention efforts by promptly addressing instances of mislabeled or incorrectly priced merchandise, reducing potential losses due to theft or fraud.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Enhanced efficiency by implementing a streamlined scanning process for product barcodes.
  • Participated in continuous professional development opportunities to stay abreast of updates in technology or industry trends relevant to scan coordination roles.

Bookkeeping/HR for Store

Sprouts Farmers Market Inc.
01.2019 - 01.2020
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Maintained updated knowledge of relevant laws, regulations, industry trends, and best practices in bookkeeping through ongoing professional development.

Education

AAS HEALTH INFORMATION MANAGEMENT -

Collen Community College
Plano, TX

High School Diploma -

Sachse High School
Sachse, TX
06.2014

Skills

  • Goal Setting
  • Inventory Management
  • Follow-up skills
  • Documentation and control
  • Customer Service
  • Database Administration

I am bilingual in english and spanish

Fluent spanish and english speaker. Read and communicate with customers in everyday situations as well in stressful situations

Languages

Spanish
Native or Bilingual

Timeline

Intake Coordinator

MEDICOR HOMECARE
03.2021 - Current

Back up Scan

Sprouts Farmers Market Inc.
06.2019 - 01.2020

Bookkeeping/HR for Store

Sprouts Farmers Market Inc.
01.2019 - 01.2020

AAS HEALTH INFORMATION MANAGEMENT -

Collen Community College

High School Diploma -

Sachse High School
Johanna Cabrera