Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johanna Cardoza

Levittown,NY

Summary

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in a healthcare environment..

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
Levittown, NY
10.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Barista

The French Workshop
Wantagh, NY
02.2024 - 09.2024
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Hostess

Riella's Homestyle
Levittown, NY
07.2022 - 01.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Nursing

SUNY, Farmingdale
Farmingdale, NY
05-2028

High School Diploma -

General Douglas MacArthur High School
Levittown, NY
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Interactive communication skills
  • Payment processing
  • Time management
  • Guest relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
10.2024 - Current

Barista

The French Workshop
02.2024 - 09.2024

Hostess

Riella's Homestyle
07.2022 - 01.2024

Bachelor of Science - Nursing

SUNY, Farmingdale

High School Diploma -

General Douglas MacArthur High School