Johanna Degazon
Rohnert Park,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Chipotle. Skilled in food handling safety and exceptional communication, consistently improved service quality and efficiency. Leveraged organizational skills to maintain high standards of cleanliness and food safety, contributing to a significant increase in client retention and satisfaction.
Overview
1
1
year of professional experience
Work History
Prepared Foods Team Member
Prepared Foods Team Member
Chipotle
03.2024 - Current
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Prepared food items by following recipes and product directions.
- Organized food and products by date and maintained adequate supplies.
- Observed all company policies and procedures, contributing to overall store reputation for excellence in service and quality products.
- Cleaned and maintained work areas, equipment and utensils.
Hairstylist
Self Employed Services
04.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Education
GED -
College Paul Etzer
Port Au PrinceSkills
- Customer Service
- Food handling safety
- Food Preparation
- Organizational abilities
- Stock management
- Reliability
- Workplace Safety
- Excellent Communication
- Organizational Skills
Timeline
Prepared Foods Team Member
Chipotle
03.2024 - Current
Hairstylist
Self Employed Services
04.2023 - Current
Prepared Foods Team Member
GED -
College Paul Etzer