Johanna Georgoulakos
Indian Trail,NC
Summary
Dedicated, growth-oriented professional with a robust educational background and extensive experience in the substance abuse field, seeking a fulfilling role that leverages diverse skills in management, financial operations, and psychological counseling. Proven expertise in human resources management, including conducting interviews, managing inquiries, and fostering client relationships, along with a strong track record in outreach program management. Skilled in providing both residential and outpatient addiction counseling, while effectively training and collaborating with peers. An articulate communicator adept at building cooperative relationships with clients and partners to drive positive outcomes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Counselor
Mcleod Wellness Centers
07.2024 - Current
- Counselor for SAIOP Program
- Maintaining notes and logs for each group
- Individual Client support
- Referral support
- Outpatient program support
Group Counselor
Transcend/Rise
06.2023 - 06.2024
- Responsible for facilitating person-centered residential counseling groups
- Maintaining notes and logs for each group
- MST support for meals
- Dietary support
- Assistant to primary Therapist
Outreach Program Manager
Healing Vine Harbor
05.2021 - 01.2023
- Successfully managing all aspects of the outreach program assisting houseless and at-risk women who have been displaced.
- Efficiently promoting and marketing company services, presenting seminars, and increasing potential sponsorships.
- Managing the referral programs as the outreach lead, including providing references and nurturing the community.
- Providing data management for all data, records, files, and all necessary or sensitive documentation.
- Successfully managing all initial intake forms and applications for different Crisis Assistance Programs, Grants, and Referrals.
- Effectively monitoring and managing all digital content for the social media marketing and visibility.
Accounts Manager/Events Coordinator/Accounts Receivable and Partnership Activation
FS Food Group
02.2017 - 12.2019
- Successfully managing client accounts totaling more than $1M in sales.
- Delivered customer service and client relations through event planning and execution of all meetings.
- Effectively handled all aspects of collections, including all account receivables and billing.
- Efficiently performed various tasks such as marketing and partnership exchange activation, sales and marketing, and customer service and internal executive support.
Coordinator, Private Corporate Events and Meetings
Ilios Noche Restaurant
01.2016 - 02.2017
- Spearheaded efforts in providing efficient corporate and personal event planning by the unique requirements.
- Prepared and communicated details for various event types to ensure effective planning and execution.
- Organized conferences, client appreciation events, business meetings, exhibitions, and social events.
Coordinator, Life and Family Ministries
St. Nektarios Greek Orthodox Church
01.2015 - 01.2016
- Served as the director of ministries by effectively managing the ongoing structure for each ministry.
- Functioned as liaison between group leaders and volunteers while arranging schedules and leading meetings and proposals.
- Made a notable contribution to the ongoing growth and continuous service improvement.
Consultant
Marble Arch Research, Inc.
01.2010 - 12.2015
- Worked closely with public clients in providing individual needs and requests.
- Facilitates planning and coordination of shareholder events for corporate conferences.
- Interacted with multiple departments and professionals to guarantee the attainment of objectives.
Operations/Cashier
Morgan Keegan
01.2002 - 01.2005
Sales Associate
Raymond James Financial
01.1998 - 01.1999
Business Operations Associate
Burnett Grey and Company
01.1995 - 01.1998
Education
Associate of Science - Human Service Technology
Central Piedmont Community College
Charlotte, NC05.2022
Masters of Science - Addictions Counseling
Grand Canyon University
Phoenix, AZ10.2025
Bachelor of Arts - Psychology
Southern New Hampshire University
08.2023
Skills
- Human Resources Management & Administration
- Conducting In-person & Telephone Interviews
- Program Development & Client Relationships
- Nonprofit Organization Management & Support
- Benefits Application Processes & Program Eligibility
- Public Assistance Program Requirements & Options
- Digital Content Management & Social Media Marketing
- Training & Collaborating with Peers
- Customer Needs Assessments & Recommendations
- Making Referrals & Coordinating Services
- Providing Guidance & Direction in Crisis Situations
- Outreach Program Management & Development
- Residential Program Counseling and Development
- Intense Out Patient Program Counseling and Support
Certification
- CADC-1
- Professional Medical Coding & Billing – Fayetteville Technical Community College, Continuing Education Division
- Microsoft Office and Excel Certificate
- COLLABORATIVE INSTITUTIONAL TRAINING INITIATIVE (CITI PROGRAM)
Timeline
Counselor
Mcleod Wellness Centers
07.2024 - Current
Group Counselor
Transcend/Rise
06.2023 - 06.2024
Outreach Program Manager
Healing Vine Harbor
05.2021 - 01.2023
Accounts Manager/Events Coordinator/Accounts Receivable and Partnership Activation
FS Food Group
02.2017 - 12.2019
Coordinator, Private Corporate Events and Meetings
Ilios Noche Restaurant
01.2016 - 02.2017
Coordinator, Life and Family Ministries
St. Nektarios Greek Orthodox Church
01.2015 - 01.2016
Consultant
Marble Arch Research, Inc.
01.2010 - 12.2015
Operations/Cashier
Morgan Keegan
01.2002 - 01.2005
Sales Associate
Raymond James Financial
01.1998 - 01.1999
Business Operations Associate
Burnett Grey and Company
01.1995 - 01.1998
Masters of Science - Addictions Counseling
Grand Canyon University
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Science - Human Service Technology
Central Piedmont Community College
Honors & Awards
National Honor Society – Phi Theta Kappa, National Honor Society Human Services – Tau Upsilon Alpha National Organization for Human Services Honor Society, Presidents Lists – for academic achievement, National Organization for Leadership and Success
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