Johanna Herrell-Carthen
Memphis,TN
Summary
- Certified Medical Assistant with hands-on experience at Baptist Medical Group, supporting family and women’s health services.
- Skilled in Electronic Health Record (EHR) management and patient care coordination across diverse clinical settings.
- Maintains strict HIPAA compliance while navigating high-volume environments with precision and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Personal Touch Home Health Care
01.2025 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Certified Medical Assistant
Baptist Medical Group-Gynecological and Obstetrics
01.2023 - 07.2024
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Certified Medical Assistant
Desoto Family Care Clinic
02.2021 - 11.2022
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Bachelor of Science - Social Work
The University of Mississippi
Oxford, MS05-2026
Associate of Arts - Social Work
Northwest Mississippi Community College
Senatobia, MS07-2024
Diploma of Medical Assistant - Health Care Administration
Concorde Career College
Southaven, MS04-2021
Skills
- EHR management
- Microsoft Office
- Phlebotomy
- Medical Terminology
- HIPAA compliance knowledge
Certification
National Center for Competency Testing (NCCT) – Certified Medical Assistant (CMA), 2021
Timeline
Caregiver
Personal Touch Home Health Care
01.2025 - Current
Certified Medical Assistant
Baptist Medical Group-Gynecological and Obstetrics
01.2023 - 07.2024
Certified Medical Assistant
Desoto Family Care Clinic
02.2021 - 11.2022
Bachelor of Science - Social Work
The University of Mississippi
Associate of Arts - Social Work
Northwest Mississippi Community College
Diploma of Medical Assistant - Health Care Administration
Concorde Career College
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