Johanna Medrano
Pirtleville ,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Office Administrator
That 1 Painter
07.2023 - 11.2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Shipping & Receiving
Premier Research Labs
10.2021 - 08.2022
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Worked with colleagues to explain shipping and receiving processes, establishing sound knowledge of terminal procedures among facility staff.
- Followed shipping and receiving procedures for goods and materials.
- Verified shipping and receiving counts matched picking and purchase order documents.
- Simplified shipping and receiving processes for improved workflow.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
- Moved material to and from finishing to shipping and receiving or warehouse storage.
- Documented shipping and receiving records to confirm receipt of orders.
Crew Associate
Walmart
11.2020 - 12.2020
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Warmly greeted visitors to promote great customer service and positive.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Crew Member
McDonald's Restaurant
10.2019 - 04.2020
- Greeted customers and cultivated positive experiences in line with company standards
- Washed dishes, cleaned countertops and sanitized high-use areas
- Received customer payments and processed transactions using credit card machines and touchscreen systems
- Packaged food items in correct bags or containers and prepared drinks or special treats
- Followed orders of senior leadership with exacting accuracy in moment and without question
- Monitored areas for supply needs and restocked items according to usage requirements
- Worked hard to learn required tasks quickly to maximize performance
- Built and maintained working relationships with peers and upper management
- Looked for ways to go above and beyond job requirements.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Recorded orders by answering customer questions and entering requests in system.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Greeted customers at drive-thru and took food orders.
Education
High School Diploma - undefined
Skills
- Payment transactions
- Cleaning and sanitation
- Cash register operations
- Customer Engagement
- Report Preparation
- Payroll Administration
- Scheduling
- Office Supply Management
- Office Administration
- Inventory Management
- Verbal Communication
- Time Management
- Payroll
- Shipping Documentation
- Shipping and packaging
- Shipping and Receiving Packages
Teamcontributions
- Guest service
- Order taking
Timeline
Office Administrator
That 1 Painter
07.2023 - 11.2023
Shipping & Receiving
Premier Research Labs
10.2021 - 08.2022
Crew Associate
Walmart
11.2020 - 12.2020
Team Crew Member
McDonald's Restaurant
10.2019 - 04.2020
High School Diploma - undefined
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