JOHANNA ROSA
Asbury Park,NJ
Summary
Experienced medical professional with a background in clinical and administrative support in fast-paced healthcare environments. Skilled in patient triage, EMR management, and HIPAA compliance, with a proven ability to coordinate care effectively and support healthcare teams in delivering quality patient services.
Overview
4
4
years of professional experience
Work History
Lead Clinical Medical Assistant
Optum Pediatrics
NJ, USA
09.2023 - Current
- Company Overview: Optum Pediatrics NJ-230
- Coordinated patient flow by triaging and preparing patients for exams, ensuring smooth operation in a high-volume clinical setting
- Assisted with updating and maintaining accurate medical records in EMR, supporting efficient and organized patient care documentation
- Communicated effectively with patients to provide instructions, answer questions, and facilitate care coordination, fostering a positive patient experience
- Collaborated with healthcare providers to ensure patients received timely care and follow-up, contributing to enhanced patient outcomes
- Optum Pediatrics NJ-230
Clinical Medical Assistant
Optum Pediatrics
NJ, USA
09.2020 - 08.2023
- Company Overview: Optum Pediatrics NJ-230
- Acted as a liaison between clinical staff and practice manager/providers, facilitating efficient communication
- Educated patients on medication use and treatment plans, contributing to patient understanding and compliance
- Ensured compliance with HIPAA regulations, maintaining patient data confidentiality and integrity
- Optum Pediatrics NJ-230
Education
Certified Clinical Medical Assistant -
National Healthcareer Association
09.2020
Medical Assistant (CCMA) -
Advantage Career Institute Medical and Dental School
08.2020
Bachelor of Fine Arts - Graphic Design
Monmouth University
05.2003
Associate of Science - Biology
Ocean County College
05.1998
Skills
- Patient scheduling and follow-up
- Proficiency in Electronic Health Records (EHR)
- Strong communication and patient relations
- Medical records management and data entry accuracy
- Knowledge of HIPAA regulations
- Superb time management skills
- Attention to detail
- Ability to multitask
- Problem-solving
- Critical thinking
- Maintaining efficient clinical workflow
- Training and onboarding of new CMA/MA hires
Timeline
Lead Clinical Medical Assistant
Optum Pediatrics
09.2023 - Current
Clinical Medical Assistant
Optum Pediatrics
09.2020 - 08.2023
Certified Clinical Medical Assistant -
National Healthcareer Association
Medical Assistant (CCMA) -
Advantage Career Institute Medical and Dental School
Bachelor of Fine Arts - Graphic Design
Monmouth University
Associate of Science - Biology
Ocean County College