Get a job where I can apply my educational background, knowledge and skills. To combat customer satisfaction and to assist organizational growth within the company.
Overview
22
22
years of professional experience
Work History
Secretary
Autonomous Municipality of Ponce
Ponce, PR
06.2011 - 03.2025
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cashier
Pollo Tropical
Ponce, PR
03.2003 - 06.2011
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Addressed customer needs and made product recommendations to increase sales.