Johanna Sui
MBG Grill
Simi Valley,CA
5
years of professional experience
Dynamic professional with a proven track record at Party City, excelling in customer service and team collaboration. Adept at multitasking and effective time management, I consistently enhanced store operations and improved customer satisfaction. Detail-oriented and results-driven, I thrive in fast-paced environments, ensuring seamless workflows and operational excellence.
Work History
Host
7 Months- Greeted guests promptly and managed seating flow to maintain smooth dining room operations.
- Answered phone calls, handled reservations, and updated waitlist details accurately.
- Communicated table status with servers and kitchen staff to support efficient service.
- Maintained clean, organized host stand and ensured menus were stocked and presentable.
Team Lead
2 Years 5 Months- Managed daily store operations to keep sales floor covered and customer service consistent.
- Trained associates on register steps, merchandising standards, and point-of-sale transactions.
- Tracked inventory levels, restocked merchandise, and kept backroom storage organized.
- Supported team task coordination during busy shifts to maintain checkout flow and floor recovery.
- Checked opening and closing procedures to protect cash handling and store readiness.
- Assisted with merchandise displays, seasonal setups, and promotional signage execution.
Directors Assistant
1 Year 8 Months- Coordinated director calendar, meetings, and daily communications to support smooth preschool operations.
- Prepared enrollment documents, forms, and records with accuracy and confidentiality.
- Responded to parent inquiries and routed requests to appropriate staff members promptly.
- Assisted with classroom scheduling, event planning, and staff reminders to maintain consistent workflows.
Education
Cosmetology - Hair, Nails,
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Detail-oriented
Timeline
Host
MBG Grill
11.2023 - 06.2024Read More
Team Lead
Party City
09.2021 - 02.2024Read More
Directors Assistant
Footprints Preschool
11.2019 - 07.2021Read More
West Valley Occupational
Cosmetology from Hair, Nails,
Read More
Taft High
High School Diploma
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