Johanna Villasana
Weslaco,TX
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Technician/Medical Assistant
South Texas Health System
10.2019 - 06.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Medical Assistant
Nuestra Clinica Del Valle
05.2018 - 10.2019
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Front Desk Receptionist
Rio Grande Mobile X-Ray
05.2017 - 05.2018
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Registered Medical Assistant - Medical Assisting
South Texas Vocational Technical Institute - McAllen
Mcallen, TX01.2017
Skills
- Patient Admission
- Venipuncture Expertise
- Vital Sign Monitoring
- Mental Health Support
Certification
- RMA - Registered Medical Assistant
- CPI - Crisis Prevention Institute
- CPR
- HIPPA
- BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mental Health Technician/Medical Assistant
South Texas Health System
10.2019 - 06.2023
Medical Assistant
Nuestra Clinica Del Valle
05.2018 - 10.2019
Front Desk Receptionist
Rio Grande Mobile X-Ray
05.2017 - 05.2018
Registered Medical Assistant - Medical Assisting
South Texas Vocational Technical Institute - McAllen
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