Johann Octavtio Farias Vazquez
Reedley,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. As well as very easy to work with. Dedicated to ensure company values and to provide best possible customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
S & D Lashinski Inc
02.2021 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
High School Diploma -
Reedley High School
Reedley, CA06.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Workload Management
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Work Planning and Prioritization
- Staff Training
Amateur Bodybuilding
I do bodybuilding on the side of working since it is very big passion of mine and In the future I aspire to become a professional bodybuilder and achieve as much as I can with my physique. So far I have done two bodybuilding shows and been coached professionally
Additional Information
I was a Reedley Police Explorer from 2018-2021, which had me assisting with community events in town, helping manage direct people/traffic, helping people with questions, and general volunteer assistance.
Languages
Spanish
Professional Working
Timeline
Assistant Manager
S & D Lashinski Inc
02.2021 - 03.2024
High School Diploma -
Reedley High School
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