Johany Quiroz Rojas
Lawrenceville,GA
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Clerk
QuikTrip
Peachtree Corners, Georgia
01.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Party Host
Glow Galaxy Studio
Norcross, GA
08.2022 - 09.2023
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Assisted in preparing the entertainment program for the event.
- Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
- Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
- Answered customers' questions about hours, seating, current wait time and other information.
Warehouse Worker
Banner N Print
Norcross, GA
05.2022 - 02.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assisted customers with product selection inquiries when needed.
Ice Cream Server
Bruster's Real Ice Cream
Norcross, Georgia
04.2022 - 10.2022
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Worked POS efficiently and professionally
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2025
Skills
- Cash Management
- Database entry
- Sales expertise
- Customer Satisfaction
- Bilingual
- Efficient
- Outstanding Customer service
Timeline
Clerk
QuikTrip
01.2024 - Current
Party Host
Glow Galaxy Studio
08.2022 - 09.2023
Warehouse Worker
Banner N Print
05.2022 - 02.2023
Ice Cream Server
Bruster's Real Ice Cream
04.2022 - 10.2022
High School Diploma -
Berkmar High School