Open To Work
Johdiany Ortiz
Belton ISD
Temple,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Bus AideTeacherTeacher AideRecreation Leader IDriver
Work Type
Part Time
3
Languages
1
Certification
7
years of professional experience
Facilitated effective communication and operational support in medical practice settings, leveraging bilingual fluency and Microsoft Office proficiency.
Work History
Bus Aide
2 Years 5 Months- Monitored and supported children from pre-K to 12th grade during bus rides.
- Assisted in maintaining a safe and orderly environment for all students.
- Communicated clearly with students and staff to ensure smooth transportation.
- Supported students with special needs as required.
- Collaborated with drivers and school staff to address student needs.
Teacher
7 Months- Developed and implemented weekly lesson plans for early childhood classrooms.
- Maintained a clean, organized, and safe classroom environment.
- Observed and documented children's developmental progress.
- Led indoor and outdoor activities to promote learning and social skills.
- Conducted home visits to support family engagement and student success.
- Assisted with feeding, diaper changing, and daily care routines.
- Organized special activities to enhance student engagement.
Teacher Aide
9 Months- Supported classroom teachers with daily instruction and activities.
- Worked with small groups to reinforce learning objectives.
- Led classes twice a week in bilingual settings.
- Assisted students with assignments and classroom tasks.
- Helped facilitate communication in bilingual classrooms.
Recreation Leader I
3 Months- Created and delivered weekly lesson plans for youth programs.
- Led indoor and outdoor activities, including music, games, and art.
- Supervised and managed a group of approximately 15 children.
- Organized and led field trips to enhance learning experiences.
- Monitored and documented children's participation and progress.
Driver
9 Months- Transported students from elementary and middle school safely.
- Monitored and supported children from pre-K to 12th grade during transportation.
- Ensured a safe and positive environment on the bus.
Call Center Representative
3 Months- Received inbound calls from patients regarding insurance policies, benefits, and payments.
- Provided clear and accurate information to callers.
- Documented call details and resolved customer concerns efficiently.
Bilingual Call Center Agent
11 Months- Handled inbound and outbound calls regarding COVID-19 results in English and Spanish.
- Provided information and support to callers in both languages.
- Maintained confidentiality and accurate records of all calls.
Library Circulation Desk Assistant
9 Months- Checked in and out books and library materials for patrons.
- Assisted patrons in finding and using library resources.
- Provided customer service and support at the circulation desk.
- Maintained organization of books and library materials.
Education
Bachelor's - Psychology
Associate - Psychology
Skills
Call Center
Bilingual (English & Spanish)
Medical terminology
Typing
Front Desk
HIPAA
First aid
Communication skills
Customer service
Microsoft Office
Clerical experience
Time Management
Computer Skills
Mentoring
Customer support
Interpretation
Leadership
Translation
Report writing
Certification
- CPR Certification February 2024 to Present
- Driver's License December 2022 to December 2030
Languages
Portuguese - Beginner
English - Fluent
Spanish - Expert
Additional Information
More than 5 years of experience in customer service, clerical, front desk, and call center experience. Head Start and Boys & Girls Club volunteer experience serving as a teacher's assistant, tutor, and homework helper for the children.
Timeline
Bus Aide
Belton ISD
03.2024 - CurrentRead More
Teacher
CENTRAL TEXAS 4C Head Start
08.2023 - 03.2024Read More
Teacher Aide
TEMPLE ISD
08.2022 - 05.2023Read More
Recreation Leader I
CITY OF TEMPLE
05.2022 - 08.2022Read More
Driver
Belton Independent School District
08.2021 - 05.2022Read More
Call Center Representative
Employment Solutions
05.2021 - 08.2021Read More
Bilingual Call Center Agent
Employment Solutions
06.2020 - 05.2021Read More
Library Circulation Desk Assistant
Texas A&M University Central Texas
08.2019 - 05.2020Read More
Temple College
Associate from Psychology
Read More
Texas A & M University-Central Texas
Bachelor's from Psychology
Read More