Brandie Davidson
Summary
- Proven leader and efficient multi-tasker, I excelled at McDonald's by driving team performance and enhancing customer satisfaction. Skilled in operations management and problem resolution, I significantly improved productivity and service quality. My experience includes rigorous training in food safety and inventory management, showcasing my ability to adapt and succeed in fast-paced environments.
- Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
- Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.
Overview
17
17
years of professional experience
Work History
General Manager
McDonald's Restaurant (Kevin Haliey)
01.2024 - Current
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Cross-trained existing employees to maximize team agility and performance.
General Manager
McDonald's Restaurant (Kevin Haliey)
05.2017 - 01.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Improved management skills by participating in rigorous training programs and workshops.
Machine Operator
Express Staffing (JFG Coffee)
10.2016 - 08.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
Quality Control Inspector
Express Staffing (Innovate Manufacturing)
06.2016 - 10.2016
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Machine Operator
Adecco (Dupont)
05.2013 - 04.2016
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Department Manager
McDonald's Restaurant (Robert Walsh)
04.2007 - 10.2014
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained other employees in customer service, food safety, and performance requirements.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
Bachelor of Hamburgerology - Business Management
Hamburger University
Chicago, IL09.2023
High School Diploma -
Northeast Bradford High School
Rome, PA06.2008
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Food Safety
- Inventory Management
- Staff Scheduling
Timeline
General Manager
McDonald's Restaurant (Kevin Haliey)
01.2024 - Current
General Manager
McDonald's Restaurant (Kevin Haliey)
05.2017 - 01.2024
Machine Operator
Express Staffing (JFG Coffee)
10.2016 - 08.2017
Quality Control Inspector
Express Staffing (Innovate Manufacturing)
06.2016 - 10.2016
Machine Operator
Adecco (Dupont)
05.2013 - 04.2016
Department Manager
McDonald's Restaurant (Robert Walsh)
04.2007 - 10.2014
Bachelor of Hamburgerology - Business Management
Hamburger University
High School Diploma -
Northeast Bradford High School
Similar Profiles
Tatian Mendez AlbertoTatian Mendez Alberto
Manager at McDonald's RestaurantManager at McDonald's Restaurant
Itzel PinonItzel Pinon
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant
Ava GrayAva Gray
McDonalds at McDonald's RestaurantMcDonalds at McDonald's Restaurant
Curtis WillcoxCurtis Willcox
General Manager at Hilton Garden Inn HotelGeneral Manager at Hilton Garden Inn Hotel
Václav PostavaVáclav Postava
General Manager at AmRest S.r.o. (KFC Brand)General Manager at AmRest S.r.o. (KFC Brand)