Summary
Overview
Work History
Education
Skills
ACTIVITIES
CUST
Timeline
Generic

John Alvarez Glover

San Antonio,TX

Summary

I am a results-oriented, hard worker with over 5 years of experience in customer service.

I excel in building strong customer relationships and providing leadership to my fellow team members. I focus on exceptional service, communication, motivation, and inspiring my team to achieve our goals in fast-paced environments, while consistently exceeding performance expectations.

Overview

3
3
years of professional experience

Work History

OPS Supervisor

Aztec Theater
08.2023 - Current
  • Defined team roles and structured positions, enhancing collaboration and operational clarity among members.
  • Streamlined customer interactions, providing timely solutions to boost satisfaction and loyalty metrics.
  • Executed a successful concert by leading preparation efforts and overseeing a dedicated team.

FOH

Curry Boys
06.2023 - 03.2024
  • Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
  • Streamlined front of house operations by implementing effective organization and communication strategies with team members.
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
  • Enhanced customer satisfaction by efficiently managing front of house operations and maintaining a welcoming atmosphere.

Cashier

Walmart
01.2022 - 03.2023
  • Streamlined checkout process by expertly managing cash transactions, enhancing the customer experience during peak hours.
  • Championed customer service, turning challenges into memorable experiences with personalized solutions.

Education

Associate Of Applied Business - Business Administration

San Antonio College
San Antonio

General Studies - undefined

James Madison High School
01.2023

Skills

  • Client relationship management
  • Luxury customer service
  • Food handler's
  • TABC certified
  • Team leadership

ACTIVITIES

Member, Student Council, 2 Years involved Assisted with event organization, school spirit, and wellness of classmates. Basketball, Point Guard, 2 Years Involved in JV/freshman A team.

CUST

National Honors Society, SAC Community College, (2023 - 2024)

Timeline

OPS Supervisor

Aztec Theater
08.2023 - Current

FOH

Curry Boys
06.2023 - 03.2024

Cashier

Walmart
01.2022 - 03.2023

General Studies - undefined

James Madison High School

Associate Of Applied Business - Business Administration

San Antonio College

Similar Profiles

CREATE PROFILE
John Alvarez Glover