John Ayoob
Taylor,MI
Summary
Dock operations professional with over 10 years of experience supporting Toyota Research & Development operations. Proven expertise in shipping, receiving, hazardous material coordination, export logistics support, operational planning. Strong background implementing Toyota Production System (TPS) principles, leading Kaizen initiatives, developing process improvements, and delivering exceptional customer support across multiple business units. Recognized for solving complex logistics challenges, driving continuous improvement, and maintaining operational excellence.
Overview
12
12
years of professional experience
Work History
Operations Manager
Toyota Motor North America
09.2023 - Current
- Lead multi-site operations for logistics, managing 12 team members, hiring, onboarding, training and development of team members
- Lead organizational restructuring and workforce planning initiatives, reducing turnover rate by 50%, while improving operational employee engagement.
- Lead multiple Kaizen projects, driving waste eliminations and service quality improvements across multi-site for dock operations.
- Present operational performance, strategic initiatives to executive leadership, fostering transparency and accountability.
- Developed and executed training programs for staff on safety protocols and operational best practices.
- Implement TPS and continuous improvement initiatives to improve safety, quality, and operational efficiency.
- Completed JKK, TPS, Kaizen, Hazmat, and Crane classes.
Team Lead
Toyota Motor North America
06.2022 - 09.2023
- Developed and implement short-term logistics countermeasures that eliminated muda to improve performance.
- Executed 4 Kaizen actions to optimize Michigan dock operations, reducing cost and waste, improving process flow/layout.
- Partnered with cross-functional teams to integrate Toyota requirements into daily operations improving compliance and customer service quality.
- Demonstrated success in resolving complex operational challenges while maintaining safety and quality standards.
- Experience developing operational processes and improving workflow efficiency
- Developed workforce restructuring and standardized processes to improve operational consistency.
- Managed daily operations, ensuring adherence to safety standards and quality control measures.
- Coordinated cross-functional teams to achieve project objectives and timelines.
- Trained new employees on company policies, procedures, and best practices.
Office Administrator
Toyota Motor North America
01.2020 - 06.2022
- Managed daily office functions supporting dock operations and logistics activities.
- Monitored inventory levels of office supplies, ensuring timely replenishment to support daily operations.
- Coordinated and reconciled invoices for Toyota R&D shipping operations.
- Maintained shipment records, compliance documentation, and departmental reporting.
- Supported internal customers by coordinating transportation and logistics requests.
- Assisted with operational planning and process documentation.
- Process 100+ invoices for payment a month for all Toyota R&D sites.
- Managed KPI record keeping for Toyota R&D
Material Handler
Toyota Motor North America
10.2017 - 01.2020
- Performed shipping and receiving activities for production parts and vehicles.
- Coordinated vehicle staging for company events and engineering activities.
- Executed inventory transactions and material movements accurately and safely.
- Supported mail distribution and transportation logistics across facilities.
- Collaborated with team members to streamline material handling processes and reduce delays.
- Conducted regular inventory checks to ensure accuracy and availability of supplies.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
Office Administrator
CMAC Transportation
01.2015 - 10.2017
- Processed, reconciled, and tracked 500+ invoices a month.
- Developed and maintained databases to monitor delivery performance and financial records.
- Supported logistics operations through accurate recordkeeping and reporting.
- Trained new staff on office protocols and software applications, improving onboarding experience.
- Controlled and managed 75 dock doors
Education
High School Diploma -
John F Kennedy
Taylor05-2011
Skills
- Microsoft Excel
- Data Analysis & Reporting
- KPI Tracking
- Shipment Tracking Systems
- AI Productivity Tools
- Standard Operating Procedures
- Project Management & Strategic Planning
- Kaizen Leadership
- Customer Service
- Communication
Timeline
Operations Manager
Toyota Motor North America
09.2023 - Current
Team Lead
Toyota Motor North America
06.2022 - 09.2023
Office Administrator
Toyota Motor North America
01.2020 - 06.2022
Material Handler
Toyota Motor North America
10.2017 - 01.2020
Office Administrator
CMAC Transportation
01.2015 - 10.2017
High School Diploma -
John F Kennedy