Open To Work
John Aziel
Jacksonville,FL
Summary
Dynamic professional skilled in customer relationship management, staff training, and inventory oversight. Successfully implemented operational strategies that improved service quality and compliance, driving guest satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Server
Beachwalk Club
St Johns, FL
08.2025 - Current
- Delivered exceptional customer service to elevate guest experiences.
- Maintained cleanliness and organization of dining areas and service stations.
- Set up tables and arranged seating for events and special occasions.
- Responded promptly to guest inquiries and requests during service.
- Operated POS terminals for order input, bill splitting, and total calculation.
Server
Seasons 52
Jacksonville, FL
03.2025 - 08.2025
- Demonstrated extensive knowledge of restaurant menu and offerings to enhance customer experience.
- Promoted desserts, appetizers, and specialty drinks to drive sales growth.
- Recommended wine and cocktail pairings that complemented entrees and appetizers effectively.
- Explained menu items by detailing ingredients and cooking methods upon request.
Server/ Bartender
Corkscrew Wine Shop & Bar
Fort Mill, South Carolina
10.2024 - 02.2025
- Provided attentive service to guests in a fast-paced wine bar environment.
- Recommended wine pairings and menu items based on customer preferences.
- Maintained cleanliness and organization of dining area and service stations.
- Developed strong relationships with regular customers to enhance their dining experience.
Assistant General Manager
King's Kitchen
Fort Mill, South Carolina
04.2022 - 10.2023
- Launched liquor program encompassing inventory management, menu development, training SOPs, and bartender training.
- Ensured compliance with health and safety regulations in bar operations.
- Resolved customer complaints promptly to sustain a positive atmosphere.
- Managed daily operations, including opening and closing procedures, employee scheduling, cash handling, and payroll processing.
Bartender
Steak 48
Charlotte, NC
10.2020 - 04.2022
- Provided exceptional service to enhance guest dining experiences.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Provided guests with information about menu items, made suggestions and took orders.
- Crafted unique cocktails using fresh ingredients and innovative techniques.
Lead Bartender
Stir
Charlotte, NC
06.2020 - 10.2020
- Trained and mentored junior bartenders on drink preparation techniques.
- Developed creative cocktail recipes to enhance menu offerings.
- Managed bar operations including inventory and supply ordering.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Bar Manager
FM Dons
Punta Gorda, FL
04.2019 - 04.2020
- Managed daily bar operations and ensured smooth service flow.
- Developed cocktail menus and curated beverage selections for customer enjoyment.
- Trained and supervised bar staff on service standards and product knowledge.
- Maintained inventory levels and ordered supplies to meet demand efficiently.
- Resolved customer complaints promptly to enhance guest satisfaction experiences.
Assistant General Manager
Prime Serious Steakhouse
Port Charlotte, FL
01.2017 - 04.2019
- Assisted in managing daily restaurant operations and staff schedules.
- Monitored compliance with health and safety regulations consistently.
- Organized promotional events to increase community engagement and sales awareness.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Education
NBC Certification - Nuclear, Chemical And Biological Operations
US Army Chemical School
Ft McClellan04-1998
High School Diploma -
Charlotte High School
Punta Gorda, FL06-1995
Skills
- Menu development and event planning
- Inventory and purchasing management
- Staff training and coordination
- Customer relationship management
- Health compliance and safety
- Problem solving and conflict resolution
- Effective communication skills
- Attention to detail in operations
- Adaptability in dynamic environments
- Restaurant operations oversight
- Wine and spirits expertise
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$56000/yr - $105000/yrTimeline
Server
Beachwalk Club
08.2025 - Current
Server
Seasons 52
03.2025 - 08.2025
Server/ Bartender
Corkscrew Wine Shop & Bar
10.2024 - 02.2025
Assistant General Manager
King's Kitchen
04.2022 - 10.2023
Bartender
Steak 48
10.2020 - 04.2022
Lead Bartender
Stir
06.2020 - 10.2020
Bar Manager
FM Dons
04.2019 - 04.2020
Assistant General Manager
Prime Serious Steakhouse
01.2017 - 04.2019
NBC Certification - Nuclear, Chemical And Biological Operations
US Army Chemical School
High School Diploma -
Charlotte High School