John Baccello
Bloomingburg,NY
Summary
Dynamic sales professional with extensive experience in leading teams to achieve measurable results. Expertise in strategic planning, market analysis, and client relationship management to drive revenue growth and improve customer satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Manager
RYCOR Heating and Cooling
New Paltz, NY
09.2021 - 07.2025
- Led sales team to exceed revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Collaborated with marketing to design promotional campaigns that increased customer engagement.
- Established strong relationships with key clients to drive repeat business and referrals.
- Utilized CRM software to track sales activities, streamline processes, and improve reporting accuracy.
- Spearheaded initiatives that optimized sales strategies, resulting in improved customer satisfaction levels.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Comfort Specialist
Basement Systems of New York
Bullville, NY
03.2019 - 09.2021
- Conducted thorough assessments of basement environments to recommend tailored solutions and services.
- Developed strong customer relationships, ensuring satisfaction and repeat business through effective communication.
- Educated clients on product offerings and installation processes to enhance understanding and trust in services.
- Collaborated with installation teams to ensure seamless execution of projects, adhering to quality standards.
- Trained new Comfort Advisors on best practices for client interactions and service recommendations.
Owner
1-800-got-junk
Bloomingburg, NY
07.2017 - 03.2019
- Directed daily operations to ensure efficient franchise performance and service delivery.
- Developed training programs for new employees, enhancing team capabilities and operational consistency.
- Implemented marketing strategies that increased brand visibility and customer engagement within the community.
- Oversaw budget management, aligning financial goals with operational objectives for improved profitability.
- Evaluated franchise compliance with corporate standards, ensuring adherence to policies and quality expectations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
Account Representative
Unitex Textile
Newburgh, NY
01.2015 - 03.2017
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Managed account portfolios, ensuring alignment with client needs and company objectives.
- Analyzed client data to identify trends and recommend strategic improvements for account performance.
- Collaborated with cross-functional teams to implement solutions that addressed client challenges effectively.
Regional Transportation Manager
Cardinal Healthcare
Montgomery, NY
07.2009 - 01.2015
- Managed regional transportation operations to ensure timely delivery of medical supplies across multiple facilities.
- Collaborated with logistics teams to optimize routing and reduce transportation costs effectively.
- Oversaw compliance with safety regulations and industry standards within transportation processes.
- Developed training programs for new staff on operational procedures and safety protocols.
Education
High School Diploma -
Pine Bush High School
Pine Bush, NYBachelor of Arts - History
Mount Saint Mary College
Newburgh, NY06-2012
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
RYCOR Heating and Cooling
09.2021 - 07.2025
Comfort Specialist
Basement Systems of New York
03.2019 - 09.2021
Owner
1-800-got-junk
07.2017 - 03.2019
Account Representative
Unitex Textile
01.2015 - 03.2017
Regional Transportation Manager
Cardinal Healthcare
07.2009 - 01.2015
High School Diploma -
Pine Bush High School
Bachelor of Arts - History
Mount Saint Mary College