John Baker
Barista And Roaster
Colorado Springs,CO
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing with customers with a focus on bringing customers back for return business. Focus on promoting the brand and making the customer feel like the most important person to the company.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Barista Shift Lead
Javatinis
Seal Beach, CA
2015 - 03.2021
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Head Roaster for a fast paced coffee environment for six years. Handled coffee bean inventory for retail store. Completed wholesale orders from start to finish.
Independent Contractor
Foster Brothers Construction
Pilot Point , Texas
10.2013 - 02.2014
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Gained valuable education in residential and commercial building codes.
- Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
Co-Owner/Operator
Baker Lawn And Landscape
Denton, Texas
05.2011 - 09.2013
- Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
- Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
- Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
Education
Associate of Applied Science - Network Systems Administration
Devry University
Irving, TX 09.2008 - 10.2010
Skills
Espresso machine operation
Touch-screen point of sale
Kitchen equipment operation and maintenance
Equipment Maintenance
Timeline
Independent Contractor
Foster Brothers Construction
10.2013 - 02.2014
Co-Owner/Operator
Baker Lawn And Landscape
05.2011 - 09.2013
Associate of Applied Science - Network Systems Administration
Devry University
09.2008 - 10.2010
Barista Shift Lead
Javatinis
2015 - 03.2021