Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

John Bangal

Portsmouth,VA

Overview

1
1
Certification

Work History

Manager

Ledoyen / 7-Eleven
Portsmouth, VA
10/1/201 - Current
  • Advised senior management on best practices in financial operations, risk management, capital structure optimization.
  • Prepared reports on production output, costs, waste management practices. for senior management review.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with regulatory requirements and industry standards.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Conducted performance reviews for team members.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with industry regulations and company policies.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Directed recruitment, hiring, and training of new staff members.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Developed and implemented strategic plans to achieve company objectives.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Managed risk by developing and implementing effective risk management strategies.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Analyzed business performance data and forecasted business results for upper management.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created and managed budgets for travel, training, and team-building activities.
  • Recruited and trained new employees to meet job requirements.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.

Education

GED -

Western Branch High School
Chesapeake, VA

Skills

  • Workforce Management
  • Financial Management
  • Marketing
  • Performance Management
  • Business Administration
  • Contract Management

Affiliations

  • love to play the guitar
  • spend time with family and pets.
  • fishing with wife.

Languages

Spanish
Limited

Certification

  • servsafe Food Protection Manager
  • OSHA
  • Maritime OSHA

References

References available upon request.

Timeline

Manager

Ledoyen / 7-Eleven
10/1/201 - Current

GED -

Western Branch High School
  • servsafe Food Protection Manager
  • OSHA
  • Maritime OSHA
John Bangal