Summary
Overview
Work History
Education
Skills
Languages
Timeline
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John Bastori

Miami,Florida

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at understanding customer needs, completing cash register transactions, and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Pinch A Penny Pool Patio Spa
08.2020 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Marine Detailer

Impact Marine Detailing
01.2019 - 07.2020
  • Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
  • Filled cracks, removed dents and painted boat exteriors to restore condition and appearance.
  • Reviewed new work orders to determine scope of work.
  • Maintained records of cleaning activities.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.

Valet Attendant

Hilton Miami Airport
07.2018 - 12.2018
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
  • Built positive customer rapport for courteous, friendly and professional service.

Valet Parking Attendant

Loews Miami Beach Hotel
02.2017 - 03.2018
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Inspected vehicles prior to parking and during retrieval to detect damage.
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Answered general questions about parking fees, facilities, and directions.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.

Education

Emergency Medical Technician - EMT

Miami Dade College
Miami, FL
12.2021

Basic Life Support And Cardiac Resuscitation -

Miami Dade College
Miami, FL
08.2021

High School Diploma -

Felix Varela Senior High School
Miami, FL
05.2017

Skills

  • Customer Care
  • Sales and Market Research
  • Hardworking and Reliable
  • Team Collaboration
  • Closing Sales
  • Social Perceptiveness

Languages

Arabic
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Pinch A Penny Pool Patio Spa
08.2020 - 11.2022

Marine Detailer

Impact Marine Detailing
01.2019 - 07.2020

Valet Attendant

Hilton Miami Airport
07.2018 - 12.2018

Valet Parking Attendant

Loews Miami Beach Hotel
02.2017 - 03.2018

Emergency Medical Technician - EMT

Miami Dade College

Basic Life Support And Cardiac Resuscitation -

Miami Dade College

High School Diploma -

Felix Varela Senior High School

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John Bastori