John Becker
Toulon,IL
Summary
Energetic and experienced insurance claims professional with a 22 year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handles high case volumes with accuracy and care. Keen to balance company and customer interests with fair and equitable settlements.
Overview
31
31
years of professional experience
Work History
Independent Adjuster
E. A. Renfroe
Birmingham, AL
10.2005 - Current
- Investigate claims of all types throughout the country and locally, including large catastrophic tornado, fire, hurricane, flood and hail losses.
- Extensive experience with residential and commercial structures.
- Completes detailed field inspections, evaluates damage based on underlying policy coverage, completes Xactimate estimates, summarize damages, issue payments, document findings and review with policyholders/clients and agency partners as needed.
- Completes required investigations on referred files in a timely manner.
- Maintains a high level of production while producing detailed quality work.
- Mentors new members of the claim staff.
- Determines insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Spearheaded claims negotiations up to $5.000.000 and contributed to litigation processes for unsuccessful settlements.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Field Compliance Coordinator
State Farm Insurance Companies
Bloomington, IL
06.2002 - 10.2005
- Implemented, facilitated and maintained established compliance programs.
- Completed on site agency compliance training and reviews. Provided education to ensure compliant performance with agency field management, agents and agent's staff.
- Lead and assisted Agency Field Management with compliance presentations.
- Provided recommendations on how to address patterns of deficiency.
Fire Claims Specialist
State Farm Insurance Companies
Bloomington, IL
03.1998 - 06.2002
- Investigated, evaluated, negotiated and settled claims based on the policy contract.
- Determined legal liability and quantified extent of injury to persons and damage to property.
- Mentors new members of the claim staff.
Patient Financial Services Representative
Kewanee Hospital Association
Kewanee, IL
10.1996 - 06.1997
District Sales Representative
Aid Association for Lutherans
Appleton, WI
12.1993 - 03.1996
Education
Bachelor of Arts - Business Management
North Central College
Skills
- Large loss property claims
- Commercial claims
- Liability claims
- Flood claims
- Catastrophe Claims
- Property loss trainer
- Advanced estimatics Xactimate user
- Advanced construction knowledge
- Self-directed
- Team player
- Decisive
- Critical thinker
- Claims file management
- Litigation resolution
- Strong interpersonal and communication skills
- Production-oriented
Accomplishments
- Twice awarded the Top Producer award (Top 20 producer) in an independent adjusting firm of over 5000 employees.
- Consistently a top 100 producer.
- Achieved the position of Claim Team Lead, Claim Specialist /Senior Adjuster.
Timeline
Independent Adjuster
E. A. Renfroe
10.2005 - Current
Field Compliance Coordinator
State Farm Insurance Companies
06.2002 - 10.2005
Fire Claims Specialist
State Farm Insurance Companies
03.1998 - 06.2002
Patient Financial Services Representative
Kewanee Hospital Association
10.1996 - 06.1997
District Sales Representative
Aid Association for Lutherans
12.1993 - 03.1996
Bachelor of Arts - Business Management
North Central College