John Bergen
Newport News,VA
Summary
Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced inpatient pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Riverside Cancer Specialist
07.2019 - 07.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Contributed to quality assurance efforts by conducting regular audits of sterile compounding processes and documentation.
- Improved workflow efficiency by regularly updating and organizing the inventory of medications, supplies, and equipment.
- Optimized resource utilization by closely monitoring stock levels and placing orders for essential supplies as needed.
Pharmacy tech
Riverside Regional Medical Center
07.2018 - 04.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy tech
Hampton Wal-Mart pharmacy
08.2016 - 01.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Pharmacy tech
Westerly Wal-Mart Pharmacy
05.2014 - 08.2016
Internship
Miriam Weight Loss Clinic
02.2015 - 04.2015
Customer Service Manager
Westerly Wal-Mart Customer Service Desk
04.2010 - 05.2014
Internship
Center for Behavior Health
09.2011 - 05.2012
Internship
Westerly WARM Shelter
08.2011 - 04.2011
Human Service Intern
Career Pilot
06.2009 - 09.2009
Lifeguard/Swim Instructor
Westerly YMCA
12.2007 - 06.2009
Education
07.2024
Bachelor of Arts - Psychology
University of Rhode Island
05.2015
01.2015
Associate - Substance Abuse
Community College of Rhode Island
01.2012
High School Diploma -
Chariho High School
01.2009
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Medication Dispensing
- Prescription Filling
- Supply Restocking
- Pharmacology knowledge
- Pyxis Automation
- Drug safety
- Drug Inventory Management
- Compounding Techniques
References
- Collette Bisonette, 401-322-0793
- Christine Gular, 757-814-1621
- Jen Kim, 757-826-7142
Timeline
Pharmacy Technician
Riverside Cancer Specialist
07.2019 - 07.2024
Pharmacy tech
Riverside Regional Medical Center
07.2018 - 04.2022
Pharmacy tech
Hampton Wal-Mart pharmacy
08.2016 - 01.2019
Internship
Miriam Weight Loss Clinic
02.2015 - 04.2015
Pharmacy tech
Westerly Wal-Mart Pharmacy
05.2014 - 08.2016
Internship
Center for Behavior Health
09.2011 - 05.2012
Internship
Westerly WARM Shelter
08.2011 - 04.2011
Customer Service Manager
Westerly Wal-Mart Customer Service Desk
04.2010 - 05.2014
Human Service Intern
Career Pilot
06.2009 - 09.2009
Lifeguard/Swim Instructor
Westerly YMCA
12.2007 - 06.2009
Bachelor of Arts - Psychology
University of Rhode Island
Associate - Substance Abuse
Community College of Rhode Island
High School Diploma -
Chariho High School