John Bertsch
Coeur D Alene,ID
Summary
Dynamic Comfort Advisor with a proven track record at J.A. Bertsch Heating and Cooling, achieving a closing rate exceeding 60%. Expert in client relationship building and sales proposals, leveraging strong customer service skills to deliver tailored solutions. Background in aircraft maintenance and military service enhances technical acumen and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Comfort Advisor
J.A. Bertsch Heating and Cooling
09.2018 - Current
- Continuously improved product knowledge and expertise, keeping abreast of industry trends and technological advancements to better serve clients'' needs.
- Maintained closing rate over 60% with dedicated prospecting and exceptional customer relations skills.
- Worked with commercial clients to assess current systems and needs and build advantageous proposals.
- Established trust with clients through clear communication, addressing concerns, and providing expert advice.
- Streamlined the sales process by developing a comprehensive understanding of available financing options for clients.
- Worked from ground up as install apprentice, as well as service work.
Aircraft Maintenance Technician
USAF
08.2012 - 08.2018
- Performed scheduled and unscheduled inspections to check flight readiness of 20 aircraft fleet.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
- Specialized in aircraft environmental systems such as cabin conditioning and air supply.
Education
High School Diploma -
Lake City High School
Coeur D'Alene, ID06-2012
Skills
- Client relationship building
- Goal-oriented mindset
- Sales proposals
- Client relationship development
- Customer service
- Product sales
Certification
- EPA Section 608 universal refrigeration license
- Idaho HVAC apprentice license
Timeline
Comfort Advisor
J.A. Bertsch Heating and Cooling
09.2018 - Current
Aircraft Maintenance Technician
USAF
08.2012 - 08.2018
High School Diploma -
Lake City High School
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