- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Documenting and sharing travel experiences.
- Historical Exploration
- Sharing travel tips, recommendations, and insights with fellow enthusiasts.
- Enjoy creating and following travel blogs and vlogs.
- Swimming
- Strategy Games
- Watching Movies and TV Shows
- Personal Development and Self-Improvement
- Cooking
- Learning new cooking techniques and expanding my culinary skills.
- Video Gaming
Hi, I’m
John Betros
Las Vegas,NV
Summary
Results-driven and dynamic Sales Professional with over 10 years of experience in telemarketing, sales, and business development. Proven expertise in optimizing sales strategies, improving lead generation, and fostering strong customer relationships. Skilled at identifying growth opportunities, providing effective coaching, and maintaining client trust. Seeking to leverage these skills to benefit clients and thrive in a remote work environment.
Overview
11
years of professional experience
1
Language
15
years of post-secondary education
Work History
The Wynn Hotel and CasinoLas Vegas, Nevada
Dual Rate Floor Supervisor
10.2021 - Current
Job overview
- Cultivated a welcoming and engaging atmosphere at the poker table and within the poker room.
- Managed poker games including Texas Hold'em and Omaha.
- Ensured game integrity and enforced casino policies and procedures.
- Provided outstanding customer service and maintaining positive relationships with guests.
- Maintained pots that would reach as high as tens of thousands of dollars.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Typically dealing to 8 or 9 people at a time.
The Venetian Hotel and CasinoLas Vegas, New Mexico
Dual Rate Floor Supervisor
05.2014 - 07.2021
Job overview
- Dealt various poker games with precision and professionalism
- Interacted with players and resolved any issues or concerns in a courteous manner
- Collaborated with casino staff to ensure smooth operation of the poker room
- Supervising up to 20 tables at a time.
- Oversaw daily operations of the gaming floor, ensuring smooth transitions between shifts and minimizing downtime.
The Bellagio Hotel and CasinoLas Vegas, Nevada
Dual Rate Floor Supervisor
11.2017 - 08.2020
Job overview
- Assisted in running the daily operations of the poker room.
- Catered to the needs of the guests to ensure a better gambling experience
- Listening to the needs and wants of guests as well as developing friendly relationships and conversation.
- Provided exceptional customer service to high-value players by assisting them with their needs promptly without compromising other duties.
- Handled customer disputes calmly and professionally, mediating resolutions that satisfied all parties involved while adhering to company policies.
- Enhanced gaming experience by enforcing casino policies and maintaining a fair, safe environment for all guests.
- Maintained pot accuracy for guests, with pots sometimes exceeding 1 million dollars.
Education
Dutchess Community CollegePoughkeepsie, NY
Some College from Philosophy, Business Administration
09.2005 - 05.2007
Haldane High SchoolCold Spring, NY
G.E.D.
09.1985 - 06.1999
Skills
Greeting guests
Interests
Timeline
Dual Rate Floor Supervisor
The Wynn Hotel and Casino
10.2021 - Current
Dual Rate Floor Supervisor
The Bellagio Hotel and Casino
11.2017 - 08.2020
Dual Rate Floor Supervisor
The Venetian Hotel and Casino
05.2014 - 07.2021
Dutchess Community College
Some College from Philosophy, Business Administration
09.2005 - 05.2007
Haldane High School
G.E.D.
09.1985 - 06.1999
Languages
English
Native or Bilingual
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