John Bitten
Rockford,MI
Summary
Once a dedicated City Letter Carrier, John Bitten is now delivering digital security solutions as a Junior Cloud Security Engineer at the West Michigan Center for Arts + Technology (WMCAT). After an injury ended his tenure with the United States Postal Service, John redirected his focus towards the tech world, drawing on his love for video games and a long-standing interest in cybersecurity. In his new role, John marries his enthusiasm for gaming with his burgeoning tech skills. Beyond work, John's life is enriched with diverse hobbies, from beach outings to spending time with his beloved pets, Raiden and Loki, and his interest in supercars and motorcycles. As he revs up his career in cybersecurity, John is driven to blend his gaming passion with his professional aspirations, especially in the realm of video game cybersecurity.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
United States Postal Service
11.2012 - 02.2024
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Planned and cased mail in sequence of delivery for designated route.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Employed GPS and other navigational tools to find shortest routes to locations.
Education
Some College (No Degree) - Chiropractic (Pre-Chiropractic)
Grand Valley State University
Grand Rapids, MIHigh School Diploma -
Tawas Area High School
Tawas City, MI06.2004
Skills
- Memory Recall
- Punctuality
- Load Balancing
- Mail Sorting
- Sorting Accuracy
- Reading Comprehension
- Safety awareness
- Load Management
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Decision-Making
- Task Prioritization
Timeline
City Letter Carrier
United States Postal Service
11.2012 - 02.2024
Some College (No Degree) - Chiropractic (Pre-Chiropractic)
Grand Valley State University
High School Diploma -
Tawas Area High School
Similar Profiles
ERIC WALLACEERIC WALLACE
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS
Athen JonesAthen Jones
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS
Jason AzurinJason Azurin
Postal Worker at United States Postal Service, USPSPostal Worker at United States Postal Service, USPS