Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOHN BIZETTE

JACKSONVILLE,FL

Summary

Multi-tasking, people-oriented customer service professional highly motivated with more than twenty (20) years' experience in the retail/ customer service industry. Experienced service oriented individual with ability to adapt to different personalities. Customer-Centric individual with strong work ethic. Results oriented with exceptional customer service, management, inventory and promotion of sales and revenue.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Licensed Massage Therapist

The Now Massage
Jacksonville, FL
04.2023 - Current
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths and intensities to optimize relaxation
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.

Manager/Licensed Massage Therapist

Comfort Zone Spa
Jacksonville, FL
08.2005 - Current
  • Successfully lead a team of two-three employees with positive team work
  • Effective with promotion of services and merchandising items
  • Proficient with cash management and POS system
  • As a Massage Therapist duties included booking of appointments and providing various types of massages to suit the client's therapeutic needs
  • Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques

Customer Service Associate-Part Time

Walgreens
Jacksonville, FL
03.2020 - 04.2021
  • Highly effective in performing sales floor activities including merchandising and inventory control
  • Proficient with POS system in processing purchases and payment transactions, processing refunds, exchanges
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
  • Replenished items on shelves according to planogram guidelines
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment

Overnight Stocker-Part Time

Winn Dixie
Jacksonville, FL
05.2005 - 11.2005
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.

Education

Bachelor of Science - Sports Administration

University of Southern Mississippi
1998

Associate of Science - Human Services

Daytona Beach Community College
1994

Skills

  • Adaptability
  • Dependability
  • Effective communication skills
  • Strong management skills
  • Collaboration
  • Time Management
  • Customer Service
  • Inventory management
  • Cash management
  • POS system operation
  • Proficient in MS Office
  • Stocking and replenishing
  • Warehousing functions

Certification

Coursera Cerifiicate:

2020 Macquarie University Sydney, Australia

  • Excel Skills for Business: Essentials

Timeline

Licensed Massage Therapist

The Now Massage
04.2023 - Current

Customer Service Associate-Part Time

Walgreens
03.2020 - 04.2021

Manager/Licensed Massage Therapist

Comfort Zone Spa
08.2005 - Current

Overnight Stocker-Part Time

Winn Dixie
05.2005 - 11.2005

Bachelor of Science - Sports Administration

University of Southern Mississippi

Associate of Science - Human Services

Daytona Beach Community College

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JOHN BIZETTE