John Bleich
Porter
Fort Wayne,IN
Summary
Dedicated porter with a strong work ethic at Byron Wellness Community, enhancing resident satisfaction through effective problem-solving and meticulous facility maintenance. Proven ability in supply management and customer service, ensuring a safe and organized environment. Recognized for training new staff and streamlining operations, contributing to a positive community atmosphere.
Overview
14
14
years of professional experience
Work History
Porter
Byron Wellness Community
09.2012 - 06.2026
- Maintained cleanliness and organization in common areas, enhancing resident satisfaction.
- Assisted residents with mobility needs, ensuring safe and comfortable transportation throughout the facility.
- Supported team by restocking supplies and managing inventory for operational efficiency.
- Implemented safety protocols for equipment use, reducing risk of accidents and injuries.
- Collaborated with staff to address resident requests promptly, fostering a supportive community environment.
- Trained new porters on best practices for cleanliness and safety standards, improving team performance.
- Conducted regular inspections of facilities to identify maintenance needs, facilitating timely repairs and upkeep.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Resolved guest inquiries punctually and politely for professional customer service.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Increased workplace safety by immediately reporting potential hazards.
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Supported room service operations, ensuring timely delivery of food and beverages to guests.
- Streamlined waste management procedures to maintain hygienic and appealing hotel environment.
- Reduced lost property reports by maintaining meticulous records of items stored and retrieved.
- Provided courteous and informative responses to guest inquiries, improving overall service ratings.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma -
Smith Green Community Schools
Churubusco, IN06-2011
Skills
Customer service
Strong work ethic
Problem-solving
Clean driving record
Valid Driver's license
General labor
Punctual and dependable
Cleanliness and hygiene
Heavy lifting
Reliability and punctuality
Supply stocking and organization
Critical thinking
Facility cleaning
General maintenance
Supply management
Gardening and landscaping
Materials organization
Catering support
Power tools
Hand tools
Spill clean-up
Decision-making
Adaptable and flexible
Sweeping and mopping
Trash collection and removal
Trash collection
Quality control
Supply inventory management
Basic mathematics
Timeline
Porter
Byron Wellness Community
09.2012 - 06.2026
High School Diploma -
Smith Green Community Schools