Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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John Budny

Shelby Twp,MI

Summary

Talented Team Leader experienced in directing activities of employees. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Team Leader - Pre-Owned Performance Manager

GP Strategies
01.2018 - Current
  • Supervised 16 Pre-Owned Performance Managers overseeing 3000+ Chevrolet, Buick and GMC dealerships.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance.
  • Developed team member's skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other teams to establish shared goals and ensure alignment across teams.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Coordinated and lead effort to grow new business.
  • Create territorial assignments and managed as personnel and client requirements dictated.
  • Interact with dealership personnel to grow profit and sales.
  • Assisted in the creation of dealership training material.
  • Implemented and supervised a "Trusting Advisor" relationship client approach with employees.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Produced and disseminated reports detailing findings and recommendations.
  • Analyzed and assisted both my employees and dealership personnel by effectively troubleshooting issues.
  • Conducted training and mentored team members to promote increase sales and increased market share.
  • Promoted a culture of continuous improvement and implementing actionable changes accordingly.
  • Monitor, approve and produced monthly expense report for client.

Pre-Owned Performance Manager

GP Strategies
03.2007 - 01.2018
  • General Motors Representative for 350+ Certified Pre-Owned dealerships.
  • Subject Matter Expert for all aspects Certified Pre-Owned.
  • Streamlined internal Certified Pre-Owned processes at Chevrolet Buick GMC dealerships for more effective workflow, reducing bottlenecks and improving overall performance.
  • Presented, developed and onboarded new business with prospective dealerships.
  • Conducted thorough reviews of dealership operations to customize and deploy improvement strategies.
  • Enhanced dealership personnel engagement through customized in-dealership and virtual training programs and workshops.
  • Analyzed dealership operations to identify cost-saving opportunities while maintaining high-quality program standards.
  • Assembly and disseminated sales, ranking and other reports to dealerships and field personnel.
  • Assist Supervisor and the client with special projects.
  • Train new District Managers in Training with in-class and in-field training.
  • Foster and maintain a positive relationship with GM field personnel through Zone meetings and in-dealership consultations.


F & I Manager

Mike Savoie Chevrolet
09.2001 - 02.2007
  • Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
  • Worked closely with other departments to resolve any issues that arose during the sales process, maintaining a seamless experience for customers.
  • Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
  • Utilized software tools to streamline workflows and enhance productivity within the F&I department efficiently. Trained sales staff on the use of Reynolds & Reynolds ERA system, desking program, and CRM.
  • Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
  • Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Provided the customers with a thorough explanation of aftermarket items.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Assisted customers with completing loan applications and other paperwork.
  • Explained very technical financial information to applicants in easy to understand language.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Cross trained in all aspects of Sales Management duties.
  • Coordinated the GMAC lease portfolio and disseminated leads to sales staff.
  • Cultivated, negotiated and sold new and used vehicles to corporate accounts.
  • Responded and followed up with instant messaging leads on the company's website.

Education

Purdue University
West Lafayette, IN

Bachelor of Science - Health Systems Management

Ferris State University
Big Rapids, MI
05.1986

Skills

  • 30 Years in Automotive Industry
  • Team Supervision
  • Coaching
  • Documentation and Reporting
  • Analytical Thinking
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • New Business Acquisition and Retention
  • Attention to Detail
  • Onboarding and Orientation
  • Technical Expertise
  • Performance Management
  • Data Analysis

Additional Information

  • Six Sigma Green Belt - Purdue University (2010)
  • Lean Six Sigma - Purdue University (2010)
  • Microsoft Word, Excel, Outlook and PowerPoint
  • General Motors Global Connect


Timeline

Team Leader - Pre-Owned Performance Manager

GP Strategies
01.2018 - Current

Pre-Owned Performance Manager

GP Strategies
03.2007 - 01.2018

F & I Manager

Mike Savoie Chevrolet
09.2001 - 02.2007

Purdue University

Bachelor of Science - Health Systems Management

Ferris State University

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John Budny