Summary
Overview
Work History
Education
Skills
Certification
Software
Work Availability
Websites
Timeline
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JOHN CAREY

JOHN CAREY

Temple,USA

Summary

Field service professional with strong background in technical troubleshooting, customer support, and equipment maintenance. Known for effective team collaboration and consistently achieving results. Adaptable to changing demands and reliable in fast-paced environments. Skilled in diagnostics, repair, and client relations, with focus on delivering high-quality service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

FIELD SERVICE REPRESENTATIVE(FSR)

JB Management Inc. (JBM)
10.2022 - 06.2025
  • Provide systems engineering and depot-level support for total system repair of the AN/TPQ-53 Radar to include troubleshooting, testing, component-level repair, refurbishing, and installing proposed upgrades and improvements to the system. Performed government-proctored systems acceptance testing. Provide Logistical support of repair parts; systems troubleshooting (on and off-site), software and hardware troubleshooting, and upgrading. Troubleshoot networks and RF transmission, switches and routers, and PC/IP configuration. Regularly briefed command elements (senior managers) and DOD Program Managers on the status of systems operating across the globe. Interacted with customers to determine equipment malfunctions and root cause analysis.

BRANCH MANAGER

TEXAS ARMY NATIONAL GUARD
02.2018 - 09.2022
  • Senior leader of a Field Artillery Training Company, responsible for the welfare and training, and supervision of fifteen Proponent certified instructors. Plans, prepares, and coordinates technical training for up to 40 Students adhering to the requirements of OASS and established direction from the US Field Artillery School.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.

COURSE MANAGER

TEXAS ARMY NATIONAL GUARD
05.2016 - 02.2018
  • Prepares and presents instruction for US Army MOS 13R (Weapons Locating Radar Specialist) within One Army School System (OASS), responsible for the supervision, safety, and training of up to eighteen Soldiers in radar operations.
  • Improved course quality by conducting regular evaluations and gathering feedback from students and instructors.
  • Assisted in hiring new instructors by participating in interviews and reviewing candidate qualifications against established criteria.
  • Evaluated instructor performance using established criteria, providing constructive feedback for continuous improvement in teaching methods.

Education

CompTIA Certification - Security+

ONLINE
Remote
08.2023

COMMON FACULTY DEVELOPMENT - INSTRUCTORS COURSE

FORT HOOD, TX
07.2019

ARMY SENIOR LEADERS COURSE -

US Army Field Artillery Center of Excelance
FORT SILL, OK
05.2017

SMALL GROUP INSTRUCTOR TRAINER COURSE -

136th Training Regiment
FORT HOOD, TX
01.2011

ARMY ADVANCED LEADERS COURSE -

US Army Field Artillery Center of Excelance
FORT SILL, OK
06.2010

Army Advanced Individual Training (AIT) -

US Army Field Artillery Center of Excelance
FORT SILL, OK
11.1996

High School Diploma - undefined

Villisca Community High School
VILLISCA, IA
08.1996

Skills

  • Regulatory Compliance

  • Supply and Logistics process

  • Operations Management

  • Adaptability to change

  • Diagnostic skills

  • Work order preparation

Certification

CompTIA Security+ certified

Software

Microsoft Office Suit

Red Hat

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Timeline

FIELD SERVICE REPRESENTATIVE(FSR)

JB Management Inc. (JBM)
10.2022 - 06.2025

BRANCH MANAGER

TEXAS ARMY NATIONAL GUARD
02.2018 - 09.2022

COURSE MANAGER

TEXAS ARMY NATIONAL GUARD
05.2016 - 02.2018

High School Diploma - undefined

Villisca Community High School

CompTIA Certification - Security+

ONLINE

COMMON FACULTY DEVELOPMENT - INSTRUCTORS COURSE

ARMY SENIOR LEADERS COURSE -

US Army Field Artillery Center of Excelance

SMALL GROUP INSTRUCTOR TRAINER COURSE -

136th Training Regiment

ARMY ADVANCED LEADERS COURSE -

US Army Field Artillery Center of Excelance

Army Advanced Individual Training (AIT) -

US Army Field Artillery Center of Excelance

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