Summary
Overview
Work History
Education
Skills
Timeline
Generic

John C Baker

Waco,TX

Summary

Experienced analyst skilled in data management, reporting, and improving operational efficiency. Strong in leadership, communication, and handling sensitive data. Eager to use analytical expertise and project management skills to drive strategic business objectives in a dynamic team.

Overview

16
16
years of professional experience

Work History

Assistant Chief

Speegleville Volunteer Fire Department
01.2014 - Current
  • Planned, directed, and controlled execution of administrative and compliance activities.
  • Prioritized high-risk situations through rapid assessment skills leading to efficient deployment of resources.
  • Improved department efficiency by streamlining processes and implementing new software tools.

Senior Support Specialist

American Income Life
10.2010 - Current
  • Improved and automated monthly and quarterly reporting with innovative data tracking, collection and sharing strategies reducing report generation time by 40%.
  • Achieved a 96% accuracy in data reporting by ensuring accuracy of all analyses by conducting thorough validation checks on raw data inputs.
  • Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
  • Designed databases and spreadsheets for business needs.
  • Established data visualizations to present easy-to-understand reports and documentation.
  • Improved several business processes, establishing internal templates and controls based on data analytics resulting in a 30% operational improvement.
  • Created reports, summarizing business data for management review.

Education

Bachelor of Science (B.S.) - Business Analytics

Southern New Hampshire University
Manchester, NH
11-2026

Associate of Applied Science - Fire Science

Eastern Gateway Community College
OH
06-2024

Associate of Applied Business - Business Management

Eastern Gateway Community College
OH
06-2020

Skills

  • Office management
  • Team Leadership
  • VBA
  • SQLite
  • Microsoft Office
  • Documentation And Reporting
  • Attention to Detail
  • Process Improvements

Timeline

Assistant Chief

Speegleville Volunteer Fire Department
01.2014 - Current

Senior Support Specialist

American Income Life
10.2010 - Current

Associate of Applied Science - Fire Science

Eastern Gateway Community College

Associate of Applied Business - Business Management

Eastern Gateway Community College

Bachelor of Science (B.S.) - Business Analytics

Southern New Hampshire University

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John C Baker