Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Choplin

Kernersville,NC

Summary

Motivated individual with 30+ years' experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

33
33
years of professional experience

Work History

Service Sales Specialist/Invenco

GVR
03.2021 - Current
  • Have maintained tremendous success in position and have been top salesperson for 2 years running
  • Answered in-depth questions about company offerings, service policies and benefits of each plan offered
  • Navigated multiple computer systems expertly to handle customers' sales and service needs
  • Maintained 57% conversion rate on new contacts by using persuasive communication skills

Store Manager/ GameStop

01.2002 - 03.2020
  • Opened Kernersville location in 2006 and saw it through many successful years after fully recruiting, staffing and training multiple staffs during time there
  • Store was #1 in region (300+) year it opened
  • Managed inventory control, cash control, and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback

Guitar Instructor

Jackson's Music Store, Inc
08.1997 - 01.2002
  • Built rapport with students and family members (roster of 40 students per week)
  • Provided guitar instruction to students of varying age and skill levels
  • Developed lesson curriculum based on student skill level
  • Had key holder responsibilities for studio

Sales Representative

Pearson's Music
01.1991 - 01.1997
  • Conducted commissioned sales at multiple locations
  • Managed customer accounts to secure customer satisfaction and repeat business
  • Earned key holder experience and responsibility during tenure
  • Learned valuable customer service skills

Education

Some College (No Degree) - Musical Composition

Composition At University of North Carolina School of The Arts, Forsyth Technical Community College Main
Winston-Salem, NC

Graduate -

West Forsyth High School
Clemmons, NC
06.1986

Skills

  • Daily Logs
  • Operational Processes
  • Rewards Programs
  • Constructive Feedback
  • Performance Goals
  • Sales and Marketing
  • Supervisory Support
  • Knowledge Base

Timeline

Service Sales Specialist/Invenco

GVR
03.2021 - Current

Store Manager/ GameStop

01.2002 - 03.2020

Guitar Instructor

Jackson's Music Store, Inc
08.1997 - 01.2002

Sales Representative

Pearson's Music
01.1991 - 01.1997

Some College (No Degree) - Musical Composition

Composition At University of North Carolina School of The Arts, Forsyth Technical Community College Main

Graduate -

West Forsyth High School

Similar Profiles

CREATE PROFILE
John Choplin