Brieanna M. Rhoades
Pataskala
Summary
Apply excellent community service skills to provide high satisfaction within and out of the work place
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Quantum Health
09.2021 - Current
- -help members/providers with their insurance questions
- -chase/build authorizations
- -Managing and maintaining HPIAA compliance
- -providing quality customer service
Patient Financial Specialist
Mount Carmel East
07.2019 - 09.2021
- Registers patients and collects accurate information
- Inputs health insurance information
- Works on collections of due and past due balances
Music Director
WMCO
08.2017 - 05.2019
- Screen music for radio play
- Prepare questions and interview up and coming artists
- Make music charts for the week for on air personalities
- Making sure on air personalities obey FCC laws and regulations when it comes to music
- Working with and talking to promoters of record companies
- Prepare and voice track a weekly show focused on music
- In studio produces sports games and other events on weekends
On Air Personality
WMCO
01.2015 - 05.2019
- Has a weekly show for two hours
- In studio produces events covered by WMCO
- Can set up and run remotes
- Have trained on air personalities
- Can create and edit promos, IDs and sweeps
Server
The Blackwell Inn
07.2016 - 08.2017
- Served guests in a professional manner in a four star establishment
- Used time management skills in order to deliver food in a timely manner
- Executed accurate food orders for guests
- Attended to persons holding high professional status such as professors, doctors, and famous hotel guests
- Tended to VIP parties in an executive room for dinner service and provided proper table side bottle service in the dining room
Education
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Central Ohio Technical College
12.2013
Political Science, Communication, German, Religion
Muskingum University
05.2019
Activities
- President, Muskingum Anime Group, 2015-01-01, 2017-12-31
- Head Delegate, National Model United Nations, 2015-01-01, 2018-12-31
- Sorority member, Alpha Sigma Alpha, 2017-01-01, 2019-12-31
Timeline
Customer Service Representative
Quantum Health
09.2021 - Current
Patient Financial Specialist
Mount Carmel East
07.2019 - 09.2021
Music Director
WMCO
08.2017 - 05.2019
Server
The Blackwell Inn
07.2016 - 08.2017
On Air Personality
WMCO
01.2015 - 05.2019
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Central Ohio Technical College
Political Science, Communication, German, Religion
Muskingum University
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