John Contin

• Led and motivated the general merchandise team to achieve stocking, organization, and presentation goals, enhancing store appearance and customer experience.

• Directed daily operations, ensuring efficient inventory flow and accuracy through hands-on oversight, team coaching, and task delegation.

• Oversaw logistics, including unloading trucks, organizing stock, and managing merchandise displays to drive sales.

• Ensured store security and safety by arming and disarming the building as part of daily opening and closing procedures.

• As the Freight Flow Lead, I'm tasked with being the in-store expert of the business, through product knowledge, inventory management, and truck processes
• As Freight Flow Lead, I oversee our core strategies, maintain brand standards, and ensure that processes are being met and executed daily
• With the assistance of Store Managers, I plan, organize, and control a 30-day out plan through:
• Building an effective approach and aligning a necessary workforce to execute daily assignments
• Building and Hiring the proper team to commit to tasks, while also providing hands-on training to uphold company standards
• Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc
• As the Key Carrier Freight Flow Lead, I'm required to open the store and receive the truck early in the morning, I also assist with closing the store, cash office functions, and lost prevention functions

• Serve as a primary customer service provider at the front end, and a liaison between customers and management
• Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards
• Oversee and maintain a team of Front-End associates and ensure they are meeting performance expectations

• Responsible for hiring, developing, and mentoring the club sales staff and with that staff, achieving membership sales goals
• Oversee all employees and ensure that LA Fitness members are provided with a safe, clean, and state of the art gym

• Assist the General Manager in the hiring and training process to help achieve sales goals
• The direct figurehead for marketing of the club, given the task of outreaching to connect with other companies to create more opportunities for sales

• Helps complete all tasks associated with the backroom, store operation processes, footwear, and on the floor responsibilities
• Lead the truck process, picking online orders for customers, and same day pickups