John crawford
tallahassee
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Take 5 Oil Change
10.2024 - Current
- Assisted in daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new staff on company policies, procedures, and best practices for oil change services.
- Managed inventory levels, ensuring availability of necessary supplies and equipment for smooth operations.
- Implemented promotional strategies to enhance customer engagement and drive service sales.
- Resolved customer inquiries and concerns promptly to maintain a positive service experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reported issues to higher management with great detail.
Fry Cook
Publix Grocery
04.2023 - 10.2024
- Operated fryers and cooking equipment to prepare high-quality food items.
- Monitored cooking temperatures and times to ensure food safety and quality standards.
- Collaborated with kitchen staff to optimize workflow and maintain efficient service during peak hours.
- Implemented best practices for cleanliness, sanitation, and organization in the kitchen area.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
Warehouse Associate
Target
08.2022 - 04.2023
- Operated warehouse equipment to efficiently move and organize inventory.
- Conducted quality checks on incoming merchandise to ensure compliance with standards.
- Assisted in loading and unloading trucks, maintaining workflow efficiency.
- Maintained accurate inventory records using warehouse management systems.
- Implemented safety protocols to minimize accidents and enhance workplace safety culture.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 80 pounds.
Aluminum Wholesaler/Delivery Driver
Jupiter Industries LLC.
05.2018 - 08.2022
- Developed and maintained strong relationships with clients to ensure customer satisfaction and loyalty.
- Analyzed market trends to identify new opportunities for product distribution and sales growth.
- Coordinated logistics for timely delivery of products, optimizing supply chain efficiency.
- Collaborated with marketing teams to create promotional strategies that increased brand visibility.
- Reduced delivery times by optimizing logistics and transportation routes.
- Increased customer satisfaction with personalized service and timely delivery of orders.
Sandwich Maker
Au Bon Pain CAfe
06.2017 - 05.2018
- Crafted high-quality sandwiches according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in training new team members on sandwich preparation techniques and equipment usage.
- Collaborated with kitchen staff to streamline sandwich assembly processes, improving efficiency.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
Crew Supervisor
Hands on Property Services LLC.
03.2012 - 06.2017
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices in property maintenance and customer service.
- Coordinated scheduling and task assignments to optimize crew performance and resource allocation.
- Implemented quality control measures to enhance service delivery and client satisfaction.
- Contributed to company growth by consistently meeting or exceeding project goals and deadlines.
- Increased crew efficiency by implementing effective scheduling and task delegation.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Education
High School Diploma -
Arthur Ashe Jr Campus
Fort Lauderdale, FL09-2016
Skills
- Customer service
- Staff training
- Inventory management
- Cash handling
- Equipment maintenance
- Customer service and engagement
- Problem-solving
- Upselling and cross selling
- Team leadership
- Teamwork and collaboration
- Effective communication
Timeline
Assistant Store Manager
Take 5 Oil Change
10.2024 - Current
Fry Cook
Publix Grocery
04.2023 - 10.2024
Warehouse Associate
Target
08.2022 - 04.2023
Aluminum Wholesaler/Delivery Driver
Jupiter Industries LLC.
05.2018 - 08.2022
Sandwich Maker
Au Bon Pain CAfe
06.2017 - 05.2018
Crew Supervisor
Hands on Property Services LLC.
03.2012 - 06.2017
High School Diploma -
Arthur Ashe Jr Campus