Detail-oriented Automotive Service Advisor with a strong work ethic and a commitment to customer satisfaction. Proven ability to resolve inquiries effectively and foster positive relationships.
Work History
Automotive Service Advisor
Buster Miles Chevrolet | 2004 - Current
Assists customers in understanding service options and vehicle maintenance needs.
Communicate effectively with technicians to ensure accurate service delivery.
Resolve customer inquiries and concerns promptly, fostering positive relationships.
Automotive Service Advisor
Magarity Chevrolet | 1989 - 2004
Assisted customers in understanding service options and vehicle maintenance needs.
Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
Automotive Service Advisor
Armen Cadillac | 1985 - 1989
Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
Offered friendly and efficient service to customers, handled challenging situations with ease.