John Dawson

• Directed and supervised team of 25 employees in daily operations.
• Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
• Fostered a positive and motivating work environment, leading to an increase in team morale.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

• Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
• Inspected vehicles prior to each shift for mechanical defects or malfunctions.
• Greeted customers in a friendly manner when boarding the bus.
• Assisted elderly or disabled passengers with boarding and disembarking from the bus.
• Provided courteous customer service while answering questions regarding routes and schedules.
• Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.

Refuel Buses at the end of their shift

Sweep , mop and wipe down bus interiors

Run buses through bus wash and park for morning roll out

• Collaborated closely with team members to achieve project objectives and meet deadlines.

• Promoted efficient operation of production processes through careful control system monitoring
• Carry out regular safety checks on machinery prior to operation.
• Assign crew as needed to various working positions
• Maintain a high level of attention during operation for any potential equipment malfunction

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Recruited, trained and supervised new employees.
• Managed daily banking activities such as deposits and withdrawals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

• Interviewed prospective employees and provided input to HR on hiring decisions.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Delegated work to staff, setting priorities and goals.
• Managed customer service inquiries and complaints in a timely manner.

• Provided training for sales team members on product knowledge and sales techniques.
• Managed inventory levels, ensuring adequate supply of products for sale.
• Recruited, trained, and managed staff according to company policies and procedures.
• Resolved customer complaints regarding sales and service.

• Received, unloaded and stocked incoming products onto shelves.
• Organized items on shelves to ensure best product visibility.
• Maintained cleanliness of store aisles, displays, storage areas and equipment.
• Operated pallet jacks, forklifts, scanners and other material handling equipment safely.
• Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.