John Delgado
Hutchins,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Exxon Gas Station. Proven track record in cash handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for training new staff and fostering strong customer relationships, ensuring a welcoming environment that encourages repeat business.
Overview
7
7
years of professional experience
Work History
Cashier
Exxon Gas Station
DeSoto, TX
03.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing accurate information about products and services.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with accuracy and attention to detail.
- Trained new cashiers on operational procedures and company policies effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Tree Trimmer
Angel Mondragon
Hutchins, TX
01.2021 - 01.2024
- Operated chainsaws and hand tools to trim trees safely and efficiently.
- Assessed tree health and identified hazards during trimming activities.
- Collaborated with team members to ensure safe job site practices.
- Maintained equipment and tools, ensuring optimal performance and safety compliance.
- Assisted in training new staff on proper trimming techniques and safety protocols.
- Executed routine maintenance tasks on landscaping equipment to prolong lifespan.
- Communicated effectively with clients regarding tree care recommendations and services offered.
- Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
- Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
- Developed strong professional relationships with clients based on trust, reliability, and consistent delivery of quality services provided in a timely manner.
- Demonstrated strong communication skills when interacting with clients, addressing questions or concerns regarding the tree trimming process.
Cashier
Exxon Gas Station
Hutchins, TX
01.2018 - 12.2020
- Collaborated with team members to ensure smooth operations during busy periods.
- Monitored inventory levels and reported discrepancies to management promptly.
- Implemented best practices for customer service to improve satisfaction ratings.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
W. T. White High School
4505 Ridgeside Dr, Dallas, TX 752442016
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Customer service excellence
Customer relations
Order taking
Professionalism and courtesy
Conflict resolution
Issue resolution
Staff training
ID verification
Liquor regulations and compliance
Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Exxon Gas Station
03.2024 - 07.2025
Tree Trimmer
Angel Mondragon
01.2021 - 01.2024
Cashier
Exxon Gas Station
01.2018 - 12.2020
High School Diploma -
W. T. White High School