JOHN DEVLIN
Pearland,TX
Summary
Offering excellent organizational skills and strong aptitude for customer interaction, always ready to learn and adapt. Contributes to a collaborative work environment by bringing keen understanding of inventory procedures and sales strategies. Ready to use and develop communication and problem-solving skills in host role.
Overview
4
4
years of professional experience
Work History
Vendor
Macy’s / COTY – Women’s Fragrance
Webster, TX
11.2025 - Current
- Generating $51,182 in sales over ~12months through personalized consultations and client relationship building
- Assisted in merchandising displays to enhance product visibility and customer engagement.
- Collaborated with team members to streamline order processing and improve efficiency.
- Supported promotional events by coordinating logistics and ensuring product readiness.
- Maintain high service standards in fast-paced environment, driving repeat business and store metrics
- Earning consistent positive feedback from management and customers with professionalism and product expertise
Manager
Abercrombie & Fitch
Webster, TX
11.2024 - 06.2025
- Led team of 20 associates and 4-member management group, mentoring to exceed sales and operational targets by implementing effective training programs
- Sustained >90% in-store loyalty rate through employee development and customer-focused strategies that enhanced customer experience
- Oversaw daily operations, including scheduling, inventory control, visual merchandising, and compliance, ensuring efficient workflow and adherence to standards
FOH Expo / Runner
Torchy’s Tacos
Pearland, TX
03.2023 - 10.2023
- Expedited orders in high-volume shifts, reducing average ticket times to under 10 minutes via better kitchen-front coordination
- Collaborated with teams to streamline service, enhancing guest satisfaction through efficient operations
- Ensured cleanliness and compliance with health/safety standards while proactively restocking to minimize service disruptions
Education
Bachelor of Business Administration - Management
C. T. Bauer College of Business, University of Houston
Houston, TX05-2028
High School Diploma - General Studies
San Jacinto Junior College
Pearland, TXSkills
- Sales & Upselling
- Retail operations
- Data analysis tools
- Data Analysis
- Inventory management
- Issue resolution
- Customer needs assessment
- Client relationship management
- Leadership & Team Management
Interests
Trumpet player, Fitness training, Board games, Historical research, Event planning
Timeline
Vendor
Macy’s / COTY – Women’s Fragrance
11.2025 - Current
Manager
Abercrombie & Fitch
11.2024 - 06.2025
FOH Expo / Runner
Torchy’s Tacos
03.2023 - 10.2023
Bachelor of Business Administration - Management
C. T. Bauer College of Business, University of Houston
High School Diploma - General Studies
San Jacinto Junior College