John Diehl-McGinnis
Ames,IA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Communication Major position. Ready to help team achieve company goals and make an immediate impact in any situations placed in.
Overview
1
1
year of professional experience
Work History
Waiter
Brickhose Tavern
04.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Gounds Maintenance
Echo Valley Golf Course
05.2023 - 08.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Concession Staff
Ladd Concession
05.2022 - 08.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Education
Associate of Arts -
Des Moines Area Community College
Ankeny, IA05.2023
High School Diploma -
Indianola High School
Indianola, IA05.2021
Skills
- Guest Satisfaction
- Work Planning and Prioritization
- Quality Control
- Sales Techniques
- Adaptable and Flexible
- Conflict and Complaint Resolution
Timeline
Gounds Maintenance
Echo Valley Golf Course
05.2023 - 08.2023
Waiter
Brickhose Tavern
04.2023 - Current
Concession Staff
Ladd Concession
05.2022 - 08.2022
Associate of Arts -
Des Moines Area Community College
High School Diploma -
Indianola High School
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