John DiGiacomo
Newtown Square,PA
Summary
Dynamic professional with a strong background in customer service and inventory management. Proven ability to foster customer relationships, leading to repeat business. Skilled in multitasking and maintaining accurate inventory records, enhancing overall supply chain performance while delivering exceptional service with a positive attitude.
Overview
23
23
years of professional experience
Work History
Customer Service/sales, Floor Coordinator
The Velvet Shoestring
09.2016 - 04.2025
- Merchandised furniture on floor to present for sale to customers
- Developed strong relationships with customers, resulting in repeat business and positive word of mouth referrals
- Processed customers transactions efficiently utilizing a POS system to ring sales
- Assisted the delivery team when short handed to pickup and deliver furniture from and too customers
Inventory Controller
Crate and Barrel
12.2001 - 06.2010
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
Education
Masters of Arts - Transpersonal Studies
Atlantic University
01.2011
Bachelor of Science - Management
St. Joseph’s University
01.1993
Skills
- Excellent customer service, communication, and teamwork abilities
- Multitasking in all areas of the job
- Having a positive attitude and friendly demeanor when dealing with customers and co workers
- Ability to manage tasks efficiently, maintain inventory, flexibility in work and schedule
- Adaptability in learning something new
Timeline
Customer Service/sales, Floor Coordinator
The Velvet Shoestring
09.2016 - 04.2025
Inventory Controller
Crate and Barrel
12.2001 - 06.2010
Bachelor of Science - Management
St. Joseph’s University
Masters of Arts - Transpersonal Studies
Atlantic University
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