John DiNino
Hilliard,OH
Summary
Accomplished Director at Marriott International, Inc., renowned for leveraging industry knowledge to enhance client relations and strengthen partnerships. Expert in conflict resolution and data analysis, with a proven track record in change management and team leadership, significantly improving operational efficiency and team dynamics.
Overview
15
15
years of professional experience
Work History
Loyalty Director, Owner Engagement & Ops Support
Marriott International, Inc.
10.2020 - Current
- Achieved consistent Owner Satisfaction Scores of 84% in 2021, 84% in 2022, and 86% in 2023, ranking as the top satisfaction area in the OFS Survey for three consecutive years.
- Socialize and champion change related to new products, policies, or initiatives with a particular focus on managing program, member, and owner/hotel impacts.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Director, Revenue Management Advisory Services
Marriott International, Inc.
01.2010 - 12.2020
- Leader of inaugural RMAS Team of the Year (2013)
- Developed and executed revenue management strategies to optimize hotel positioning, pricing, and sales/revenue opportunities, ensuring alignment with overall business goals.
- Directed revenue review processes, guiding property teams in identifying trends and opportunities to maximize revenue across transient, group, and catering segments.
Education
Bachelor of Science - Marketing / Finance
University of Cincinnati
Cincinnati, OH05-1992
Skills
- Data Analysis
- Conflict resolution
- Decision-Making
- Charismatic leader
- Change management
- Client relations
- Forecasting
- Teamwork
Timeline
Loyalty Director, Owner Engagement & Ops Support
Marriott International, Inc.
10.2020 - Current
Director, Revenue Management Advisory Services
Marriott International, Inc.
01.2010 - 12.2020
Bachelor of Science - Marketing / Finance
University of Cincinnati
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