Parrish Vidal
Ft. Worth,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
OWNER LOYALTY MANAGER
Grubbs Nissan
01.2021 - Current
- Developed and implemented customer loyalty programs to increase customer retention rates
- Conducted market research to identify customer needs and preferences
- Collaborated with sales and marketing teams to enhance customer satisfaction and loyalty
- Managed customer feedback and resolved issues to maintain positive relationships.
TITLE TEAM LEAD
Net Direct Auto Sales
01.2015 - 11.2020
- Led a team of Title Specialists, providing training, feedback, and support
- Developed and implemented strategies to streamline title process and improve efficiency
- Maintained a high level of accuracy and quality in title searches and reports
- Collaborated with cross-functional teams to resolve escalated title issues promptly and effectively.
ADMINISTRATIVE ASSISTANT TO FINANCIAL DIRECTOR
Northeastern State University
10.2011 - 06.2014
- Managed schedules and coordinated meetings for Financial Director with accuracy and professionalism
- Prepared financial reports and presentations for executive team using advanced Excel skills
- Communicated effectively with vendors, clients, and internal staff to facilitate smooth operations
- Assisted in budgeting, forecasting, and expense tracking to support financial decision-making.
Education
ASSOCIATE DEGREE IN PARALEGAL STUDIES -
Metropolitan College of Tulsa
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Northeastern State University
Tahlequah, OKSkills
- Customer retention
- Communication
- Data analysis
- Problem-solving
- Relationship building
- Market research
- Team leadership
- Office Administration
- Database Management
- Clerical Support
- Customer and client relations
- Professional Communication
- Customer Service
- Administrative Support
Timeline
OWNER LOYALTY MANAGER
Grubbs Nissan
01.2021 - Current
TITLE TEAM LEAD
Net Direct Auto Sales
01.2015 - 11.2020
ADMINISTRATIVE ASSISTANT TO FINANCIAL DIRECTOR
Northeastern State University
10.2011 - 06.2014
ASSOCIATE DEGREE IN PARALEGAL STUDIES -
Metropolitan College of Tulsa
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Northeastern State University
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