John Dolan
Sales Executive
Summary
Proven Sales Executive with over 20 years experience consulting the largest companies with the latest CX SaaS solutions. Expertise in AI and contact center solutions focusing primarily on the healthcare segment for nearly 10 years.
Overview
20
20
years of professional experience
Work History
VP of Sales
Kore.ai
01.2021 - Current
- $6M TCV deal closed with Health and Human Services / Medicaid services provider, Gainwell Technologies in 2022.
- 2023 Sales MVP - Awarded top honor out of 80 sales professionals.
- Closed strategic deals with Eli Lilly, Optum, Kaiser, and Gainwell Technologies.
- Mentored junior sales team members, fostering a positive learning environment for professional growth and skill development.
Director of Sales
Calabrio
01.2019 - 01.2021
- Enterprise selling in the WFO / WEM space, providing WFM, AQM, and speech analytics.
- Selling direct to major brands like Kaiser, Apollo Education Group, Honda, and Overstock.
- Selling via channel partners like C1, Presidio, Carousel, Avaya, AWS, Twilio, and Voice Foundry.
Director of Sales
247.ai
04.2016 - 12.2018
- Individual contributor position focusing on strategic accounts in healthcare, financial services, retail and travel verticals
- Navigating sales pursuits in IVR, AI chatbot, chat, omni-channel consumer engagement and BPO agents.
- Strategic projects with PayPal, UHG, Beachbody, Sempra, Kaiser, Blue Cross Blue Shield, Anthem, and Charles Schwab.
Sr Account Executive
LivePerson
09.2012 - 03.2016
- 100%+ of quota in 2014.
- Strategically selling into marketing, eCommerce, operations and support divisions.
- Driving unique value proposition via custom ROI modeling.
- Successful projects with Petco, Charles Schwab, Backcountry, 1800Contacts, Discount Tire, Rosetta Stone, and Blizzard Entertainment.
Sr Manager of Sales
Neustar
02.2005 - 07.2012
- 2009: #1 Team in company at 106% of annual target.
- 2008 : Succeeded amidst acquisition and met annual target at 101%.
- #1 in sales for the year of 2006 and 2007 with 100%+ of quota.
- Strategic deals with Fortune 500 companies including: Wal-Mart, Symantec and Apple.
- Webmetrics acquired by Neustar in 2008, lead team in both Webmetrics and Neustar.
- Managed team of inside reps, field reps and account managers up to 12 reps.
Education
Bachelor of Science - Business Administration And Computer Info Systems
California State University, Dominguez Hills
Carson, CA 05.2001 -
Timeline
VP of Sales
Kore.ai
01.2021 - Current
Director of Sales
Calabrio
01.2019 - 01.2021
Director of Sales
247.ai
04.2016 - 12.2018
Sr Account Executive
LivePerson
09.2012 - 03.2016
Sr Manager of Sales
Neustar
02.2005 - 07.2012
Bachelor of Science - Business Administration And Computer Info Systems
California State University, Dominguez Hills
05.2001 -
Similar Profiles
Ravi GondRavi Gond
Sales Engineering Manager at Kore.aiSales Engineering Manager at Kore.ai
DAVID C. MARTINDAVID C. MARTIN
Senior Principal Architect at Kore.aiSenior Principal Architect at Kore.ai
TSS BHARATTSS BHARAT
Associate Software Engineer at Kore.aiAssociate Software Engineer at Kore.ai
SOHANG MATHURSOHANG MATHUR
DIRECTOR - ENTERPRISE SALES at Kore.aiDIRECTOR - ENTERPRISE SALES at Kore.ai
Jenean FearJenean Fear
VP of Sales at Care Solace, IncVP of Sales at Care Solace, Inc