Dedicated and results-driven professional with extensive experience in fitness management seeking a challenging role to leverage expertise in operations, regional management, and team leadership.
Overview
12
12
years of professional experience
Work History
Senior Regional Manager
Fitness Holdings Northeast, LLC, Crunch Fitness
11.2019 - Current
Oversee and manage multiple Crunch Fitness locations across the Northeast region.
Spearheaded a 20% year-over-year increase in revenue across multiple Crunch Fitness locations in the Northeast region by implementing targeted sales and marketing strategies.
Boosted Personal Training revenue by 35% across all clubs, surpassing company benchmarks. Elevated booking, show, and conversion rates, exceeding industry standards and fostering greater client engagement.
Consistently led monthly SMG customer satisfaction surveys by training frontline staff in effective conflict resolution strategies.
Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
Established and exceeded revenue and sales targets, cultivating a motivated and high-performing staff culture.
Senior Director of Operations
Tapout Fitness
09.2015 - 11.2019
Directed operational activities for Tapout Fitness, ensuring consistency and high standards across multiple locations.
Ensured consistency and high standards across locations, resulting in a 20% improvement in customer satisfaction scores.
Executed business plans and developed sales training tools for franchise owners to facilitate project initiatives, trainings, and administrative activities.
Regional Manager
24 Hour Fitness
12.2014 - 08.2015
Successfully transitioned former Bally locations to the 24 Hour Fitness model
Implemented marketing strategies to drive membership growth and enhance member retention.
Exceeded sales targets by 30%, leveraging a customer-centric approach and fostering a high-performing sales culture within the club.
National Director of Retail and Operations
Bally Total Fitness
08.2014 - 12.2014
Orchestrated retail operations and optimized sales strategies for Bally Total Fitness.
Provided leadership and guidance to regional teams to ensure alignment with company goals. Reduced retail shrinkage by 60% by implementing weekly cycle counts in all clubs.
Provided leadership and guidance to regional teams to ensure alignment with company goals
District Manager
Bally Total Fitness
08.2012 - 08.2014
Managed multiple fitness club locations, overseeing operations, sales, and customer service
Implemented training programs to enhance staff performance and increase sales effectiveness.
Achieved operational and financial targets within the assigned district.
District Vice President
LA Fitness
11.2011 - 08.2012
Provided executive leadership in the New Jersey & Greater Philadelphia Area
Successfully converted 19 acquired Bally Total Fitness locations
Directed initiatives that resulted in a 15% enhancement in operational efficiency and a 25% increase in revenue growth across the district.
Education
Bachelor of Science - Environmental Business Economics
Rutgers, The State University of New Jersey
New Brunswick, NJ
Skills
Sales and marketing
undefined
Software
Microsoft 365
ClubOS
ABC Financial
Mindbody
Timeline
Senior Regional Manager
Fitness Holdings Northeast, LLC, Crunch Fitness
11.2019 - Current
Senior Director of Operations
Tapout Fitness
09.2015 - 11.2019
Regional Manager
24 Hour Fitness
12.2014 - 08.2015
National Director of Retail and Operations
Bally Total Fitness
08.2014 - 12.2014
District Manager
Bally Total Fitness
08.2012 - 08.2014
District Vice President
LA Fitness
11.2011 - 08.2012
Bachelor of Science - Environmental Business Economics
Rutgers, The State University of New Jersey
Similar Profiles
Robert Mchenry IVRobert Mchenry IV
Certified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch FitnessCertified Personal Trainer/Master Fitness Trainer at L.A. Fitness/ Golds Gym/ Crunch Fitness
National Director of Education at Honors Holdings, LLC, Dba Orangetheory FitnessNational Director of Education at Honors Holdings, LLC, Dba Orangetheory Fitness