JOHN DUKES
Gainesville,FL
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
New Car Sales Manager
Bmw Of Gainesville
GAINESVILLE, Florida
08.2021 - 09.2024
- Developed and executed strategies to improve new vehicle sales.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
Finance Manager
Bill Bryan Subaru
Leesburg, Florida
07.2019 - 08.2021
- Fostered a culture of transparency and honesty in all financial dealings to build trust with customers and colleagues.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Addressed and resolved customer concerns and complaints related to financing, ensuring high levels of customer satisfaction.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Ensured compliance with all federal, state, and local regulations governing automotive sales and financing.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
Sales Manager
JENKINS KIA OF GAINESVILLE
Gainesville, Florida
09.2017 - 07.2019
- Mentored employees to help achieve sales and CSI objectives.
- Negotiated deals with customers in order to close sales transactions quickly and efficiently.
- Solicited new business through cold calling, networking events, and referral programs.
- Coached staff members on effective communication techniques when dealing with customers.
- Developed and executed strategies to improve new vehicle sales.
- Conducted training sessions for sales staff on customer service and product knowledge.
- Enhanced sales volume through skilled support to both new and inactive customers.
Internet Sales Manager
Gainesville Harley-Davidson
Gainesville, Florida
02.2015 - 09.2017
- Set and achieved monthly sales targets, contributing to overall company revenue goals.
- Established and maintained relationships with online sales platforms and vendors to enhance product offerings.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Education
High School Diploma -
NORTH MARION HIGH
Sparr, FL06-1985
Associate of Science - Construction Management
Santa Fe College
Gainesville, FLSkills
- Sales strategy
- Customer relationship management
- Team leadership
- Financial analysis
- Negotiation techniques
- CRM utilization
- Performance tracking
- Online sales techniques
- Electronic contracting
- Lender relationships
- Lending practices
- Regulatory compliance
Certification
Santa Fe College, Accredited Claims Adjuster (ACA) 2001
USAF, Business Administration, (Honor Graduate) 1987
References
References available upon request.
Timeline
New Car Sales Manager
Bmw Of Gainesville
08.2021 - 09.2024
Finance Manager
Bill Bryan Subaru
07.2019 - 08.2021
Sales Manager
JENKINS KIA OF GAINESVILLE
09.2017 - 07.2019
Internet Sales Manager
Gainesville Harley-Davidson
02.2015 - 09.2017
High School Diploma -
NORTH MARION HIGH
Associate of Science - Construction Management
Santa Fe College
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