JOHN ECKER
Solon,Ohio
Summary
Sales professional with seven years of experience in driving revenue and cultivating client relationships. Expertise in identifying customer needs and delivering customized solutions that lead to successful deal closures. Strong communication, negotiation, and problem-solving skills enhance team collaboration and target achievement. Background as U.S. Marine Corps veteran adds 20 years of mission-oriented success to professional capabilities.
Overview
24
24
years of professional experience
Work History
Inside Sales Representative
UltiMaker / Makerbot
New York, NY
03.2023 - Current
- Converted over 3,365 leads into a qualified sales pipeline as an Inside Sales Representative at a rate higher than KPI goals.
- Nurtured customer relationships, resulting in 995 successful deals.
- Generated over $4.5 million in sales revenue through strategic engagement.
- Utilized data-driven insights to address customer needs effectively.
- Managed a large pipeline of accounts using Salesforce and Outreach.io tools.
Sales Development Representative
MakerBot
New York, NY
08.2022 - 02.2023
- Acquired proficiency in high-velocity sales models and systems navigation.
- Managed warm leads with over 100 dials daily.
- Exceeded dial-to-call conversion rate KPI through effective strategies.
- Qualified 379 Sales Leads, over 5 months, for Inside Sales Team.
- Delivered tailored value points based on customer pain points, achieving five percent SQL growth year-over-year.
- Optimized sales processes by leveraging Outreach software features to enhance productivity.
- Creatively addressed objections to facilitate smoother sales conversations.
- Ensured ISRs had necessary information to advance opportunities through the sales funnel.
Sales Representative
MakerGear LLC 3D Printers
Cleveland, Ohio
01.2021 - 06.2022
- Attended trade shows, conferences, and other marketing events converting leads into sales.
- Maintained long-term trust and rapport with clients, new leads, and business partners in a professional manner using ZohoCRM to track customer interactions.
- Sought out and closed deals with new leads using a consultative selling approach that ensures the customer is completely satisfied with their purchase and is likely to refer new customers.
- Conducted negotiations intelligently to overcome customer objections and problems in education or professional markets.
- Collaborated with the engineering team and support staff to ensure the best possible customer experience.
- Educated potential customers with technical accuracy and provided post-sale support.
- Used technical presentations to educate the client highlighting features and benefits to ensure the client sees the value in the product.
Staff Sergeant U.S. Marine Corps
United States Marine Corps
San Diego, California
05.2001 - 01.2021
- Marine Corps Fighter Jet Mechanic and Flight-line Operations.
- Multi-tasked and prioritized effectively.
- Managed, trained and led technicians, coordinated flight-line operations and aircraft repairs.
Recruiter
United States Marine Corps
Fresno, California
03.2015 - 10.2018
- Screened candidates by reviewing resumes, and applications, and performing thorough screenings using a CRM to manage prospects and clients.
- Effectively communicated company values and mission throughout the interview process using the military MC3 Sales System.
- Attended recruiting events and industry conferences to build relationships and source candidates.
Education
Graduate Certificate - Aviation Safety
Embry-Riddle Aeronautical University
05.2012
Skills
- Consultative selling
- Pipeline management
- Objection handling
- Negotiation techniques
- Prospect qualification
- Pipeline development
- Public speaking and presentation skills
- Receptiveness to feedback and coachability
- Flexibility and adaptability
- Systematic time management
- Microsoft Office proficiency
- Salesforce expertise
- Outreachio knowledge
Hobbies and Interests
- Home Repair and DIY Projects
- Brazilian Jiu-Jitsu
- Outdoor Adventures with Family
Timeline
Inside Sales Representative
UltiMaker / Makerbot
03.2023 - Current
Sales Development Representative
MakerBot
08.2022 - 02.2023
Sales Representative
MakerGear LLC 3D Printers
01.2021 - 06.2022
Recruiter
United States Marine Corps
03.2015 - 10.2018
Staff Sergeant U.S. Marine Corps
United States Marine Corps
05.2001 - 01.2021
Graduate Certificate - Aviation Safety
Embry-Riddle Aeronautical University
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