JOHN E. HALL CALA
Summary
Dynamic operations leader with extensive expertise in independent living, assisted living, and memory care environments, specializing in enhancing resident relations and team member education. Demonstrated success in organizational design and compliance with local, state, and federal regulations, alongside effective recruitment, selection, and retention strategies. Proficient in financial analysis and management, including operational and CAPEX budget development, with a strong focus on training and development initiatives.
Overview
9
9
years of professional experience
Work History
Executive Director
Aravilla Sarasota
12.2024 - 10.2025
- Oversight as executive director of ECC licensed 228-bed campus including assisted living and a large memory care unit (80 beds).
Interim Associate Executive Director Luxury Independent Living/Assisted Living
The Gallery at Cape Coral
03.2024 - 09.2024
- Oversight of Assisted Living and Memory Care campus while Associate Executive Director was responsible for the lease up of a new Independent Living campus.
Director of Assisted Living and Memory Support
The Arlington of Naples
06.2023 - 03.2024
- Full oversight of clinical, housekeeping, plant operations, sales/marketing and food and beverage operations for multiple departments with direct responsibility for 35 ftes.
- Seeking final opportunity to transition back into an executive director role in the state of Florida.
- Exceeded revenue budget by 15% and achieved 100% occupancy in the AL unit.
- Finished FYE 2023 $685,000 ahead of budgeted revenue while implementing new memory care branded programming (Heartfelt Connections).
- Very heavily involved in sales/marketing solidifying third party referral sources.
(Regional) Executive Director
Truewood by Merrill at Port Charlotte
Port Charlotte, FL
04.2020 - 02.2022
- I was responsible for the oversight of a 180-unit independent, assisted living and memory care community.
- Responsible for the direct oversight of 8 department directors (sales, marketing, business office, nursing, EVS, food, activities and memory care) and 65 ftes.
- Successfully completed CHOW survey with AHCA with no tags.
- I was very heavily involved in transitioning to an 'any time dining' program (overseeing multiple campuses) as well as an enhanced memory care/dementia program.
- Additionally, from 3/2021 until 8/2021 I sat in as interim Executive Director at 2 sister facilities in the absence of an executive director.
- Annual compensation: $113,000 plus target 20% performance bonus.
- Company sold 2 campuses; existing portfolio placed for sale.
Executive Director
American House Senior Living Communities
Ft. Myers, FL
07.2018 - 04.2019
- Position was responsible for the oversight of lease up executive level operations of licensed 143-bed assisted living and memory care facility.
- Direct reports include 8 department heads (sales, marketing, business office, nursing, EVS, food, activities and memory care) and +/-60 employees.
- I was responsible for overseeing a 'lease-up'.
- The facility opened in May 2018 and was approximately 70% occupied upon my departure.
- I consistently exceeded budget as it pertained to occupancy, gross revenue and net profit.
- I very successfully revamped the entire dining department (staffing, menus, training and development, service levels, etc.).
Associate Executive Director Luxury 55+ Independent Living
Campo Felice Retirement Living
Ft. Myers, FL
08.2016 - 03.2018
- I was promoted to this position in 10/2017 from Support Services Director as a result of accomplishments in overseeing a successful start-up/lease up for multiple departments (food and beverage, housekeeping and laundry) as department director of a 323-unit, 23-story luxury high rise in downtown Ft. Myers, FL.
- The position worked in conjunction with Senior Executive Director/Chief Operating Officer and oversaw the following directors: Dining and Beverage Services, Environmental Services, Engineering, Security, Marketing, Resident Services, Activities, Wellness, Human Resources and Controller.
- Additional responsibilities included annual operational and capital budget development for above-captioned departments, operational oversight and process improvement implementation, increasing occupancy rates, community sales and marketing initiatives, local/county/state/federal compliance, ongoing revisions and implementation of start-up SOPs/development and oversight of community’s resident council.
Education
Associate of Occupation Studies (A.O.S) - business management administration
Bryant and Stratton College
Syracuse, NYSkills
- Community engagement
- Program management
- Strategic planning
- Project management
- Budgeting and financial management
- Compliance and regulations
- Team leadership, training, and development
- Stakeholder management
Timeline
Executive Director
Aravilla Sarasota
12.2024 - 10.2025
Interim Associate Executive Director Luxury Independent Living/Assisted Living
The Gallery at Cape Coral
03.2024 - 09.2024
Director of Assisted Living and Memory Support
The Arlington of Naples
06.2023 - 03.2024
(Regional) Executive Director
Truewood by Merrill at Port Charlotte
04.2020 - 02.2022
Executive Director
American House Senior Living Communities
07.2018 - 04.2019
Associate Executive Director Luxury 55+ Independent Living
Campo Felice Retirement Living
08.2016 - 03.2018
Associate of Occupation Studies (A.O.S) - business management administration
Bryant and Stratton College
Certifications
- ALF CORE Administrator Certification, #171240768, 2018-01-01
- Certified Dementia Practitioner, #248872, 2027-10-01
- Certified Montessori Dementia Care Professional, #304543, 2027-10-01