Summary
Overview
Work History
Education
Skills
Certification
Skillsachievements
Languages
Timeline
Generic

John Elias

Summary

Dedicated and experienced professional seeking a challenging role as a Housing Specialist Supervisor where I can leverage my skills in case management, leadership, and client advocacy to support individuals in achieving housing stability and empower my team to deliver high-quality services.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housing Specialist

Homelife Services
02.2022 - Current
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Explained rental and housing regulations to clients and helped them discover the best options for housing.
  • Knowledgeable about the different rental subsidies such as Cityfheps, SOTA, ESOD, etc

Case Manager

Home Life Services
05.2021 - 02.2022
  • Conducted intake and assessment processes to establish client needs and goals, developing individualized service plans to promote housing stability
  • Provided ongoing support and guidance to clients, meeting weekly to monitor progress and address barriers to housing stability
  • Assisted clients in obtaining necessary documentation for permanent housing applications and assessing eligibility for government-funded programs and subsidies
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Shift Supervisor/Fire Safety Coordinator

Home Life Services
11.2019 - 05.2021
  • Supervised fire guards and coordinated fire safety procedures to maintain a safe environment for residents and staff
  • Provided training and guidance to security personnel, ensuring they were equipped to respond effectively to emergencies and enforce facility rules and regulations
  • Conducted regular fire drills and emergency preparedness training sessions to promote staff readiness and ensure compliance with safety protocols


Education

Bachelor of Science -

Metropolitan College of New York
New York, NY
2025

A.A.S. - Health and Human Services

Mandl School, The College of Allied Health
New York, NY
07.2020

Skills

  • Proficient in conducting intake and assessment processes
  • Knowledgeable about housing-related regulations and best practices
  • Skilled in providing ongoing support and advocacy to clients
  • Proficient skills with Microsoft Office
  • Proven ability to supervise and mentor staff members
  • Proficient with Care, Home, Current, and Caps
  • Experienced in managing and processing supportive housing applications

Certification

CASAC-T

Skillsachievements

  • Proficient in conducting intake and assessment processes to identify client needs and develop individualized service plans aimed at promoting housing stability.
  • Experienced in collaborating with program participants to address barriers to housing stability and facilitate access to government-funded housing programs and subsidies.
  • Knowledgeable about housing-related regulations and best practices, ensuring compliance with relevant policies and procedures.
  • Skilled in providing ongoing support and advocacy to clients, assisting with documentation for permanent housing applications and advocating for rental assistance grants.
  • Proficient skills with Microsoft Office (Word and Excel).
  • Proven ability to supervise and mentor staff members, fostering a collaborative work environment and promoting professional development.
  • Fluent in English, French, and Creole, facilitating effective communication with a diverse clientele and supporting individuals with language barriers.

Languages

English
Full Professional
Haitian Creole
Native or Bilingual
French
Full Professional

Timeline

Housing Specialist

Homelife Services
02.2022 - Current

Case Manager

Home Life Services
05.2021 - 02.2022

Shift Supervisor/Fire Safety Coordinator

Home Life Services
11.2019 - 05.2021

Bachelor of Science -

Metropolitan College of New York

A.A.S. - Health and Human Services

Mandl School, The College of Allied Health
John Elias