John Elliott
Chandler
Summary
Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently. Track record of effective communication and conflict resolution in high-pressure environments.
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
16
16
years of professional experience
Work History
Assistant Property Manager
JC QUALITY RENTALS
Chandler, OK
11.2022 - Current
- Dedicated Property Manager with extensive experience in overseeing a portfolio of 8 residential properties for JC Quality Rentals. Proven track record in property maintenance, rent collection, tenant relations, and property showings. Skilled in ensuring high tenant satisfaction through effective communication and timely resolution of maintenance issues. Proficient in financial management, including rent collection and budgeting. Strong ability to manage multiple properties while adhering to housing regulations and optimizing operational efficiency.
Leasing Sales Manager
Book & Ladder LLC
Stillwater, OK
07.2024 - 05.2025
- Lead the development and execution of comprehensive sales and marketing strategies to increase revenue and brand visibility for Book & Ladder.
- Oversee the creation of marketing campaigns across multiple channels, including digital, print, and social media, resulting in a measurable increase in customer engagement and conversions.
- Manage and mentor a team of sales and marketing professionals, ensuring alignment with business goals and maximizing team performance.
- Conduct market research and competitor analysis to identify emerging trends and adapt marketing strategies accordingly.
- Collaborate with cross-functional teams to design and launch promotional events, both online and offline, that increase brand recognition and customer acquisition.
- Plan and manage the marketing budget, ensuring efficient allocation of resources to achieve maximum impact.
- Sales Marketing Manager
- Book & Ladder
District Manager/Trainer
AT THE BEACH TANNING SUPERSTORE
Oklahoma City, OK, US
04.2010 - 10.2022
- Ensure each store is open on time and fully staffed.
- Accountable for the success of each store, maintaining and exceeding monthly sales goals.
- Train employees on selling the benefits of our services and products. Perform drop audits to ensure employees are doing their job correctly. Handle and resolve customer service issues and complaints.
- Thoroughly explain the contract Agreements to customers before they sign to ensure a low cancellation rate.
- Hold end of the month meetings to inform store managers of promotions and changes.
- Manage the daily operations of a retail store, including customer service, sales, and inventory control.
- Consistently achieve and surpass all sales goals.
- Implements and reviews store policies and procedures.
- Supervises staff, sets sales goals, and train new hires.
- As a manager I have contributed to the success of the company by supervising and coordinating the activities of employees to ensure friendly, professional, efficient and courteous service is provided.
- Assuring customers are presented to a clean, well-maintained environment.
- Prepare work schedules within agreed upon payroll budgets.
- Participate in interviews for company employees by conducting initial screening
- Monitor and make change/coin orders as needed.
Education
High school diploma -
Choctaw High school
Skills
- Strong verbal communication
- Tenant relations management
- Conducting interviews
- Management oversight
- Customer engagement
- Experience in managing teams
- Quality assurance
- Telephone and email etiquette
Timeline
Leasing Sales Manager
Book & Ladder LLC
07.2024 - 05.2025
Assistant Property Manager
JC QUALITY RENTALS
11.2022 - Current
District Manager/Trainer
AT THE BEACH TANNING SUPERSTORE
04.2010 - 10.2022
High school diploma -
Choctaw High school